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Case Manager – Utilization Management
McLeod Health. Oversee the process of care delivered to patients and provide leadership to the healthcare team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care coordination, ensuring high-quality and efficient care delivery while optimizing reimbursement processes. Strong ability to communicate effectively with patients, families, and healthcare teams to develop individualized care plans.
Highest-signal resume keywords
Registered Nurse LicenseAcute Care Hospital ExperiencePatient Care CoordinationUtilization Management CommunicationData Entry Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
LeadershipCommunicationAdvocacyCollaboration
Certifications & Qualifications
Registered Nurse Certification
Industry Keywords
Patient CareMedical NecessityReimbursement OptimizationContinuum of CareCare PlansLength of Stay MonitoringEmergency Department
About the role
Key responsibilities & impact- Oversee the process of care delivered to patients and provide leadership to the healthcare team
- Examine medical records, treatments, interventions, and levels of care for medical necessity and reimbursement optimization
- Coordinate and facilitate patient care progression throughout the continuum of care
- Ensure care plans and services are patient-focused, high quality, efficient, and cost-effective
- Meet with patients and families to assess needs and develop individualized continuing care plans with physicians
- Monitor length of stay and ancillary resource use, taking action for continuous improvement
- Communicate with Utilization Management and Case Management teams on level-of-care determinations and reimbursement
- Work with the Physician Advisory team on concurrent denials and appropriate level of care before billing
- Monitor patient flow through multidisciplinary rounds and implement process improvements to decrease delays
- Advocate for Emergency Department patients by identifying needs and coordinating services and resources
- Communicate plan-of-care elements to patients, families, and healthcare team members
- Cover various patient populations across the organization, including the Emergency Department
- Perform other duties as requested by the Case Manager Supervisor and/or Director
Requirements
What you’ll need- 1-2 years of recent acute care hospital experience required
- Data entry/computer experience required
- Registered Nurse license/certification required