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Epic Application Analyst II – IT Clinical Systems, Epic Anesthesia Certification Required, Epic Optime Certification Preferred
McLeod Health. Analyze, design, and modify software applications, including encoding, testing, debugging, and installing software modules .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic build and application modifications, with a strong focus on client support and system documentation. Capable of analyzing workflows and implementing solutions while maintaining professional customer relations.
Highest-signal resume keywords
Epic Build ExperienceEpic Certification - AnesthesiaApplication ModificationsClient SupportChange Management Procedures
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software AnalysisSoftware DesignSoftware DebuggingSystem ModificationsTestingDocumentationWorkflow AnalysisSystem UpgradesPC-Oriented ExperienceBasic Word Processing
Soft Skills
Communication SkillsInterpersonal SkillsPresentation SkillsMulti-TaskingMentoring
Certifications & Qualifications
Epic Certification - AnesthesiaEpic Optime Certification
Industry Keywords
HealthcareIT DepartmentClient RelationsChange ManagementTraining Plans
About the role
Key responsibilities & impact- Analyze, design, and modify software applications, including encoding, testing, debugging, and installing software modules
- Perform system preference modifications, documentation, training, and sharing of system functions
- Serve as a liaison between the IT Department, vendors, and clients for multiple systems/applications
- Gather requirements and prioritize development initiatives with departments
- Analyze workflows and implement solutions to meet department needs
- Provide technical/application assistance to clients and IT staff
- Assist with system upgrades and large projects
- Ensure system changes follow change management procedures and protocols
- Create and maintain application documentation and plan and execute testing
- Participate in an on-call rotation providing 24x7 client support as necessary
- Support systems during daily operations and implementations
- Collaborate with IT Educators to update training plans and documentation
- Mentor Epic Applications Analyst I
- Maintain professional customer relations and meet assignment deadlines
Requirements
What you’ll need- Minimum of two years Epic build experience
- Minimum of three years of computer system application modifications and support experience
- Minimum of three years of PC-oriented experience to include basic word processing and spreadsheets
- Presentation, communication and interpersonal skills required
- Ability to multi-task
- Epic Certification or Accreditation- Anesthesia (required)
- Epic Optime certification (desired)
- Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience
- Occasional travel to other offices to accommodate user needs
Benefits
Comp & perks- Equal opportunity employer
- Occasional travel for training classes, implementations and conferences