Client Liaison

McMichael Taylor Gray, LLC

. Serve as the firm’s onsite liaison and primary point of contact for assigned foreclosure matters .

Posted 9/22/2026full-timeDallas • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage servicing and foreclosure processes, with strong organizational skills and the ability to manage multiple priorities effectively. Maintains professional relationships and ensures compliance with regulatory and client-specific requirements.

Highest-signal resume keywords

Mortgage Servicing ExperienceForeclosure Process KnowledgeStrong Communication SkillsOrganizational SkillsLPS/ICE System Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Foreclosure ManagementDocumentation ReviewWorkflow CoordinationCompliance MonitoringData Accuracy Verification

Soft Skills

Relationship BuildingProblem SolvingInitiativeCollaborationAttention to Detail

Tools & Technologies

LPS/ICEMortgage Servicing Systems

Industry Keywords

Mortgage ServicingDefault ServicesBankingLegal EnvironmentBankruptcyLoss MitigationRegulatory Compliance

About the role

Key responsibilities & impact

Serve as the firm’s onsite liaison and primary point of contact for assigned foreclosure matters
Build and maintain professional relationships with mortgage servicing personnel, firm attorneys, and staff
Monitor foreclosure files from referral through key milestones
Coordinate communication regarding file status, documentation, outstanding requirements, and escalated issues
Review file information, documentation, and servicing system data for accuracy and completeness
Manage tasks, events, holds, exceptions, and workflow requirements within deadlines
Ensure client and servicing systems are updated accurately and timely
Identify delays, quality concerns, and compliance issues and work with teams to resolve them
Monitor attorney and vendor activity and escalate issues when appropriate
Assist with reporting, portfolio reviews, audits, and special projects
Collaborate with internal and external business partners to improve workflow, minimize delays, and mitigate risk
Maintain working knowledge of investor, insurer, regulatory, client, and state-specific foreclosure requirements
Provide responsive, professional communication consistent with the firm’s 24-hour response expectation

Requirements

What you’ll need

Bachelor’s degree required
Experience in mortgage servicing, foreclosure, default services, banking, or a legal environment strongly preferred
Familiarity with foreclosure and mortgage default processes, including bankruptcy and loss mitigation, preferred
Experience with LPS/ICE or similar mortgage servicing systems is a plus
Strong communication and relationship-building skills
Excellent organizational skills and attention to detail
Ability to identify issues, take initiative, and work collaboratively toward resolution
Comfortable managing multiple priorities and deadlines in a fast-paced environment
Ability to work effectively and professionally in an onsite client environment
Successful completion of a background check
Ability to provide two professional references
Eligibility to work in the United States
Subject to pre-employment, criminal and/or credit history, and reference checks as applicable

Benefits

Comp & perks

Full-time employment
Equal Opportunity Employer
Drug-free workplace
ADA compliance as applicable