Client Liaison

McMichael Taylor Gray, LLC

. Serve as the firm’s onsite liaison and primary point of contact for assigned foreclosure matters .

Posted 9/22/2026full-timeIrving • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage servicing and foreclosure processes, with strong organizational skills and the ability to manage multiple priorities effectively. Maintains professional relationships and communicates responsively in a fast-paced environment.

Highest-signal resume keywords

Mortgage Servicing ExperienceForeclosure Process KnowledgeLPS/ICE System FamiliarityStrong Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Foreclosure ManagementFile Review and DocumentationWorkflow CoordinationIssue Identification and ResolutionPortfolio Review and Auditing

Soft Skills

Relationship BuildingAttention to DetailInitiativeCollaborationProfessional Communication

Tools & Technologies

LPS/ICEMortgage Servicing Systems

Industry Keywords

Mortgage ServicingDefault ServicesBankingLegal EnvironmentCompliance Issues

About the role

Key responsibilities & impact

Serve as the firm’s onsite liaison and primary point of contact for assigned foreclosure matters
Build and maintain professional relationships with mortgage servicing personnel, firm attorneys, and staff
Monitor foreclosure files from referral through key milestones
Coordinate communication regarding file status, documentation, outstanding requirements, and escalated issues
Review file information, documentation, and servicing system data for accuracy and completeness
Manage assigned tasks, events, holds, exceptions, and workflow requirements within deadlines
Update client and servicing systems accurately and timely
Identify delays, quality concerns, and compliance issues and coordinate resolution
Monitor attorney and vendor activity and escalate issues when appropriate
Assist with reporting, portfolio reviews, audits, and special projects
Collaborate with internal and external business partners to improve workflow, minimize delays, and mitigate risk
Maintain working knowledge of investor, insurer, regulatory, client, and state-specific foreclosure requirements
Provide responsive, professional communication consistent with the firm’s 24-hour response expectation

Requirements

What you’ll need

Bachelor’s degree required
Experience in mortgage servicing, foreclosure, default services, banking, or a legal environment strongly preferred
Familiarity with foreclosure and mortgage default processes, including bankruptcy and loss mitigation, preferred
Experience with LPS/ICE or similar mortgage servicing systems is a plus
Strong communication and relationship-building skills
Excellent organizational skills and attention to detail
Ability to identify issues, take initiative, and work collaboratively toward resolution
Comfortable managing multiple priorities and deadlines in a fast-paced environment
Ability to work effectively and professionally in an onsite client environment
Must pass a background check
Must provide two professional references
Must complete pre-employment screens
Must be eligible to work in the United States
May be subject to criminal and/or credit history checks and reference checks

Benefits

Comp & perks

Equal Opportunity Employer
Drug-free workplace
ADA compliance as applicable