Assistant Director, Dual Credit Academy

McMurry University

. Provide high-volume administrative coordination, partner service, and outreach for McMurry University’s Dual Credit Academy .

Posted 10/5/2026full-timeAbilene • Texas • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in high-volume administrative coordination and partner service within the higher education sector, with a focus on enrollment management and student services. Proficient in maintaining accurate records and facilitating effective communication among students, families, and educational institutions.

Highest-signal resume keywords

Bachelor's DegreeHigher Education ExperienceEnrollment ManagementCustomer-Service CommunicationCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative CoordinationRecord MaintenanceEnrollment ProcessesData ManagementInvoicing and Collections

Soft Skills

Interpersonal CommunicationOrganizational SkillsJudgment and Decision-MakingCustomer Service OrientationIndependent Work

Tools & Technologies

Office Productivity ToolsSpreadsheetsWord ProcessingPresentation SoftwareShared-Document Systems

Industry Keywords

Dual Credit AcademyK–12 EducationAdmissionsStudent ServicesPartner Engagement

About the role

Key responsibilities & impact

Provide high-volume administrative coordination, partner service, and outreach for McMurry University’s Dual Credit Academy
Support prospective and current partner institutions, students, families, and school personnel throughout the admissions, registration, onboarding, and enrollment lifecycle
Maintain accurate student, applicant, enrollment, registration, and partner-school records
Review admissions materials, communicate next steps, and escalate exceptions or policy questions
Assist with enrollment and registration processes, roster verification, deadline tracking, and coordination with the University Registrar
Manage and respond to DCA inquiries and service requests; route complex or urgent matters appropriately
Coordinate follow-up with students, parents, counselors, and partner-school personnel
Support student account and login issues with Information Technology
Assist with DCA invoicing and collections, including district invoice information and Business Office coordination
Develop and distribute process guides, onboarding materials, communication templates, and other resources
Conduct discovery, onboarding, and general-interest calls with prospective and newly approved partner institutions
Cultivate ISD and school partnerships through outreach, needs discovery, and follow-up
Travel to partner schools and represent McMurry University and the DCA at school visits, counselor meetings, parent information nights, recruitment events, and partner-engagement events
Support school-based enrollment outreach and partner onboarding
Maintain prospect, partner, and outreach activity in the designated CRM or tracking system
Identify operational barriers and opportunities for improved service or enrollment growth
Coordinate partner marketing kits, informational materials, webinars, presentations, campus visits, and program communications
Collaborate with the Director and campus partners to ensure communications and resources are accurate, accessible, current, and policy-aligned

Requirements

What you’ll need

Bachelor’s degree from an accredited institution
At least two years of progressively responsible experience in higher education, dual credit, K–12 education, enrollment management, student services, account management, admissions, or a closely related area
Ability to manage detailed, high-volume administrative work accurately while meeting recurring deadlines
Strong written, verbal, interpersonal, and customer-service communication skills
Ability to communicate effectively with students, families, counselors, school administrators, and campus colleagues
Ability to work independently in a remote environment, organize competing priorities, protect confidential student and institutional information, and exercise sound judgment when escalating issues
Willingness and ability to travel regularly to partner schools, high schools, and recruitment or program events
Occasional evening work is expected for parent nights and similar events
Proficiency with standard office productivity tools, including spreadsheets, word processing, presentation, and shared-document systems

Benefits

Comp & perks

Full-time employment
Hybrid work arrangement
Occasional evening work for parent nights and similar events