Outbound Call Center Agent

MDS Communications Corporation

. Receive in-depth training . Join one of four MDS teams calling on behalf of assigned clients . Call for 4–8 different clients during an 8-hour day using predictive dialing equipment . Complete approximately 16–24 calls

Posted 9/29/2026full-timeRemote • United StatesJunior💰 $15 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound telemarketing skills with a focus on securing financial gifts for charitable causes. Exhibits commitment to non-profit values and effective communication with donors.

Highest-signal resume keywords

Outbound Telemarketing ExperienceFundraising MetricsPredictive Dialing EquipmentBasic Computer SkillsCommitment to Charitable Causes

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Outbound TelemarketingFundraisingPredictive DialingCall MetricsBasic Computer Skills

Soft Skills

PersistenceEnthusiasmPositive CommunicationEngagement

Tools & Technologies

Predictive Dialing Equipment

Industry Keywords

Non-ProfitCharitable CausesFaith-Based Values

About the role

Key responsibilities & impact

Receive in-depth training
Join one of four MDS teams calling on behalf of assigned clients
Call for 4–8 different clients during an 8-hour day using predictive dialing equipment
Complete approximately 16–24 calls per hour, with 20–30 seconds between calls on average
Communicate positively, engagingly, and enthusiastically with donors and prospective donors using approved scripts
Secure financial gifts on behalf of clients
Maintain minimum fundraising and productivity metrics

Requirements

What you’ll need

1 year or more of successful outbound telemarketing experience or a strong general employment record with long-term stability
Dedicated wired internet connection
Quiet place to work at home free from normal household interruptions
Basic computer skills
Commitment and enthusiasm to charitable and non-profit causes
Willingness to learn
Persistence
Must respect the company’s faith-based Christian values

Benefits

Comp & perks

Participation in performance bonus program
Paid break time
Health insurance eligibility after 2 months
Employer pays 75% of base employee health insurance premiums
Paid time off
Opportunity to advance to management positions
Opportunity to advance to Inbound Donor Services positions
Opportunity to manage portfolios of $1k-$10k donors for clients
Promotion from within whenever possible
Recovery-friendly workplace