Outbound Call Center Agent

MDS Communications Corporation

. Receive in-depth training . Be assigned to one of four MDS teams calling on behalf of a set of clients . Call for 4–8 different clients over the course of an 8-hour day using predictive dialing equipment . Handle

Posted 9/29/2026full-timeRemote • Michigan • United StatesJunior💰 $15 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound telemarketing skills with a focus on securing financial gifts for charitable causes. Maintains productivity metrics while effectively communicating with donors and prospective donors.

Highest-signal resume keywords

Outbound Telemarketing ExperienceFundraising SkillsBasic Computer SkillsCommitment to Charitable CausesPersistence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EnthusiasmWillingness to Learn

Tools & Technologies

Predictive Dialing Equipment

Industry Keywords

Non-ProfitChristian ValuesWorkplace Culture

About the role

Key responsibilities & impact

Receive in-depth training
Be assigned to one of four MDS teams calling on behalf of a set of clients
Call for 4–8 different clients over the course of an 8-hour day using predictive dialing equipment
Handle approximately 16–24 completed calls per hour with 20–30 seconds between calls on average
Communicate with donors and prospective donors using an approved script
Secure financial gifts on behalf of clients
Maintain minimum fundraising and productivity metrics

Requirements

What you’ll need

1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
Quiet place to work at home free from normal household interruptions
Basic computer skills
Commitment and enthusiasm to charitable and non-profit causes
Willingness to learn
Persistence
Ability to respect the company's Christian values and workplace culture
Must be able to work 40-hour shifts

Benefits

Comp & perks

Participation in performance bonus program
Paid break time
Health insurance eligibility after 2 months
Employer pays 75% of base employee health insurance premiums
Paid time off
Opportunities for advancement to management positions, Inbound Donor Services positions, and donor portfolio management
Promotion from within whenever possible
Recovery-friendly workplace support