Outbound Call Center Agent

MDS Communications Corporation

. Receive in-depth training . Be assigned to one of four MDS teams calling on behalf of a set of clients . Call for 4–8 different clients over an 8-hour day using predictive dialing equipment . Complete approximately

Posted 9/29/2026full-timeRemote • Missouri • United StatesJunior💰 $16 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound telemarketing skills with a focus on securing financial gifts for charitable causes. Possesses basic computer skills and a commitment to maintaining productivity metrics in a remote work environment.

Highest-signal resume keywords

Outbound Telemarketing ExperienceFundraising SkillsClient CommunicationBasic Computer SkillsCommitment to Charitable Causes

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

PersistenceEnthusiasmEngagement

Tools & Technologies

Predictive Dialing Equipment

Industry Keywords

Non-ProfitCharitable CausesDonor Engagement

About the role

Key responsibilities & impact

Receive in-depth training
Be assigned to one of four MDS teams calling on behalf of a set of clients
Call for 4–8 different clients over an 8-hour day using predictive dialing equipment
Complete approximately 16–24 calls per hour, with an average of 20–30 seconds between calls
Communicate with donors and prospective donors positively, engagingly, and enthusiastically using client-approved scripts
Secure financial gifts from donors and prospective donors on behalf of clients
Maintain minimum fundraising and productivity metrics

Requirements

What you’ll need

1 year or more of successful outbound telemarketing experience or a strong general employment record with long-term stability
Dedicated wired internet connection
Quiet place to work at home free from normal household interruptions
Basic computer skills
Commitment and enthusiasm to charitable and non-profit causes
Willingness to learn
Persistence

Benefits

Comp & perks

Participation in performance bonus program
Paid break time
Health insurance eligibility after 2 months
Employer pays 75% of base employee premiums
Paid time off
Opportunities to advance to management positions, Inbound Donor Services positions, and donor portfolio management
Promotion from within whenever possible
Recovery-friendly workplace and support for employees committed to sobriety
In-depth training