Outbound Call Center Agent

MDS Communications Corporation

. Receive in-depth training . Be assigned to one of four MDS teams calling on behalf of a set of MDS clients . Call for 4–8 different clients during an 8-hour day using predictive dialing equipment . Complete

Posted 9/29/2026full-timeRemote • Oklahoma • United StatesJunior💰 $15 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound telemarketing skills with a focus on securing financial gifts for charitable causes. Possesses basic computer skills and a commitment to maintaining productivity metrics in a remote work environment.

Highest-signal resume keywords

Outbound Telemarketing ExperienceFundraising SkillsBasic Computer SkillsCommitment to Charitable CausesPersistence

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EnthusiasmCommunication Skills

Tools & Technologies

Predictive Dialing Equipment

Industry Keywords

Non-ProfitDonor EngagementClient Communication

About the role

Key responsibilities & impact

Receive in-depth training
Be assigned to one of four MDS teams calling on behalf of a set of MDS clients
Call for 4–8 different clients during an 8-hour day using predictive dialing equipment
Complete approximately 16–24 calls per hour, with an average of 20–30 seconds between calls
Communicate with donors and prospective donors positively, engagingly, and enthusiastically using client-approved scripts
Secure financial gifts from donors and prospective donors on behalf of clients
Maintain minimum fundraising and productivity metrics

Requirements

What you’ll need

1 year or more of successful outbound telemarketing experience or a strong general employment record with long-term stability
Dedicated wired internet connection
Quiet place to work at home free from normal household interruptions
Basic computer skills
Commitment and enthusiasm to charitable and non-profit causes
Willingness to learn
Persistence

Benefits

Comp & perks

Performance bonus program
Paid break time
Health insurance eligibility after 2 months
Employer pays 75% of base employee health insurance premiums
Paid time off
In-depth training
Opportunities to advance to management positions
Opportunities to advance to Inbound Donor Services positions
Opportunity to manage portfolios of $1k-$10k donors for clients
Promotion from within whenever possible
Recovery-friendly workplace and support for employees committed to sobriety