Outbound Call Center Agent

MDS Communications Corporation

. Receive in-depth training . Be assigned to one of four MDS teams calling on behalf of designated clients . Call for 4–8 different clients during an 8-hour day using predictive dialing equipment . Complete approximately

Posted 9/29/2026full-timeRemote • Ohio • United StatesJunior💰 $15 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong outbound telemarketing skills with a focus on securing financial gifts for nonprofit clients. Exhibits commitment to charitable causes and the ability to maintain productivity metrics in a remote work environment.

Highest-signal resume keywords

Outbound Telemarketing ExperienceFundraising SkillsBasic Computer SkillsCommitment To Charitable CausesPersistence

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Positive CommunicationEnthusiasmWillingness To Learn

Tools & Technologies

Predictive Dialing Equipment

Industry Keywords

NonprofitFundraisingTelemarketing

About the role

Key responsibilities & impact

Receive in-depth training
Be assigned to one of four MDS teams calling on behalf of designated clients
Call for 4–8 different clients during an 8-hour day using predictive dialing equipment
Complete approximately 16–24 calls per hour, with 20–30 seconds between calls
Communicate positively and enthusiastically with donors and prospective donors using approved scripts
Secure financial gifts on behalf of nonprofit clients
Maintain minimum fundraising and productivity metrics

Requirements

What you’ll need

1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills
Commitment and enthusiasm to charitable and non-profit causes
Willingness to learn
Persistence
Ability to work 40 hours per week
Respect for the company's Christian values

Benefits

Comp & perks

Participation in performance bonus program
Paid break time
Health insurance eligibility after 2 months
Employer pays 75% of base employee premiums
Paid time off
Opportunity to advance to management positions
Opportunity to advance to Inbound Donor Services positions
Opportunity to manage portfolios of $1k-$10k donors
Promotion from within whenever possible
Recovery-friendly workplace