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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in athenaCollector training and support, with a strong understanding of the medical revenue cycle and billing processes. Capable of analyzing metrics for workflow improvement and optimizing revenue opportunities while maintaining compliance with payer requirements.
Highest-signal resume keywords
AthenaCollector CertificationMedical Revenue Cycle ManagementBilling Process AnalysisSalesforce Documentation ManagementTraining and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Cycle Best PracticesWorkflow OptimizationBilling ConceptsMetrics AnalysisCredentialing Progress Monitoring
Soft Skills
Communication SkillsTraining DeliveryProblem-Solving
Tools & Technologies
Microsoft OutlookMicrosoft Office SuiteSalesforce
Certifications & Qualifications
AthenaCollector Certification
Industry Keywords
Payer RequirementsRegulatory ChangesPay-for-Performance Updates
About the role
Key responsibilities & impact- Provide initial athenaCollector training to physicians adopting athenaCollector
- Deliver comprehensive training using the established curriculum
- Demonstrate revenue cycle best practices and recommend workflow enhancements
- Monitor enrollment and credentialing progress during transitions
- Review post-go-live workflow dashboards to identify trends and address gaps
- Assess, train, and support existing athenaCollector practices
- Analyze billing and revenue cycle metrics to identify workflow improvement and revenue optimization opportunities
- Provide athenaCollector workflow support, optimization, and issue resolution
- Maintain documentation in Salesforce, including training checklists, outcomes, and follow-up actions
- Enter and manage cases and tasks for tracking and resolution
- Communicate insights, trends, and operational updates to leadership
- Develop and distribute communications and educational materials to network physicians
- Participate in professional development and maintain required certifications
- Maintain knowledge of payer requirements, regulatory changes, and pay-for-performance updates
Requirements
What you’ll need- Associate degree in a relevant discipline from a two-year college or university and at least two years of practice management software experience, or equivalent combination of education and experience where two years related experience equals one year of schooling
- Solid understanding of the medical revenue cycle billing process
- Microsoft Outlook, advanced capabilities
- Microsoft Office Suite, intermediate capabilities
- Must be able to pass and maintain athenaCollector certification within designated timeframe
- Experience with athenaCollector highly desirable
- Solid understanding of billing concepts highly desirable
Benefits
Comp & perks- Competitive compensation with performance-based incentives for eligible roles
- Medical/prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance
- Accidental Death and Dismemberment coverage
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical Leave time as required by law
- Ongoing training and leadership development programs
- Professional development opportunities
- Fully remote work arrangement