Member Enrollment Representative

MDVIP

. Sell prospective members on the benefits of MDVIP membership in an affiliated physician practice .

Posted 9/18/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lead generation and conversion strategies, utilizing Salesforce for managing leads and documenting interactions. Proven ability to engage prospects through personalized communication and achieve measurable sales goals.

Highest-signal resume keywords

Lead GenerationSalesforce ExperienceB2C Sales ExperienceKPI AchievementAnalytical Abilities

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead ConversionCold OutreachAccount ManagementData AnalysisSales Strategy

Soft Skills

Effective CommunicationProblem SolvingCollaboration

Tools & Technologies

SalesforceInContact

Industry Keywords

B2C SalesSales DevelopmentBusiness DevelopmentProspective Member EngagementEnrollment Process

About the role

Key responsibilities & impact

Sell prospective members on the benefits of MDVIP membership in an affiliated physician practice
Explain the MDVIP program and identify which components generate prospect interest
Engage warm leads through personalized phone calls, emails, and text messages
Handle inbound call activity and document outcomes of inbound and outbound interactions in Salesforce
Identify effective contact channels through strategic calls, emails, and text messages
Conduct proactive outreach, timely follow-up, and schedule enrollment consultations
Collaborate with physicians and their staff to provide a seamless prospective-member experience
Work with sales and marketing teams to align strategies, share insights, and improve lead conversion rates
Meet or exceed KPIs related to lead generation and conversion rates
Provide management with regular reports on lead pipeline status, challenges, and successes
Anticipate and address prospect questions and objections
Manage leads efficiently through every step of the enrollment process

Requirements

What you’ll need

Bachelor’s degree in business, marketing, communications, or a related field and 1.5 years in a similar role (sales development, business development, or lead generation) with experience in cold outreach; or equivalent combination of education and experience where two years related experience equals one year of schooling
A minimum of 1.5 years of outbound or inbound experience in a B2C sales role
Strong performance as a BDR/SDR with a proven track record in sales, account management with a sales focus, or a related role emphasizing lead conversion
Experience with CRM tools, preferably Salesforce
Experience with inContact is a plus but not required
Goal oriented with a track record of measurable success exceeding company sales goals as an SDR or BDR
Analytical abilities required, including developing actionable and accurate reports from high-level data analysis problems in a consistent and repeatable format
Comfortable using Salesforce or similar platforms to document interactions, manage leads, and track follow-ups

Benefits

Comp & perks

Attractive base salary complemented by performance-based incentives
Health, dental, vision insurance
Retirement plans
Ongoing training and leadership development programs
Vacation
Paid Holidays and Personal time
Paid Sick and Family and Medical Leave time as required by law
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
401(k) retirement program
Fully remote work arrangement