Medicaid Eligibility Specialist

Meal Helper Heroes

. Screen and prequalify a high volume of prospective Medicaid and waiver applicants .

Posted 9/24/2026full-timeRemote • PhilippinesMid-LevelSenior💰 $7 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medicaid and waiver eligibility processes, effectively managing a high volume of applicants while ensuring accurate documentation and communication. Strong organizational and problem-solving skills are essential for navigating complex eligibility requirements and addressing potential barriers.

Highest-signal resume keywords

Medicaid Eligibility RequirementsCustomer Service SkillsCritical ThinkingDatabase ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Application ProcessingEligibility AssessmentDocumentation ManagementData EntryRecord Keeping

Soft Skills

Communication SkillsOrganizational SkillsProblem-Solving Ability

Tools & Technologies

DatabasesSpreadsheetsCommunication PlatformsWeb-Based Systems

Industry Keywords

DHS Eligibility RulesArkansas MedicaidWaiver ProgramsApplicant Liaison

About the role

Key responsibilities & impact

Screen and prequalify a high volume of prospective Medicaid and waiver applicants
Understand and explain DHS eligibility rules, requirements, and approval processes
Help qualified applicants complete applications accurately and gather required documentation
Identify potential eligibility barriers and help applicants address them
Monitor application progress, deadlines, requests for information, and eligibility decisions in state systems
Maintain accurate applicant records, statuses, notes, and follow-up
Assist applicants experiencing delays, denials, or loss of eligibility
Communicate with applicants, families, DHS representatives, and internal teams
Manage hundreds of prospective and active applicants at various process stages
Serve as a liaison between the general public and the Arkansas Department of Human Services
Help prospective clients navigate Arkansas Medicaid and waiver programs

Requirements

What you’ll need

Strong communication and customer-service skills
Excellent organization, follow-up, and attention to detail
Strong critical-thinking and problem-solving ability
Ability to learn and interpret Medicaid and waiver eligibility requirements
Comfortable managing a large, fast-moving caseload
Proficient with databases, spreadsheets, communication platforms, and web-based systems
Able to work independently and maintain accurate documentation
Regular working hours in CST
Part-time availability with potential to increase to full-time

Benefits

Comp & perks

Competitive base pay
Growth opportunities and advancement/learning opportunities
Fun and supportive team environment
Opportunity to make a difference in client care
Potential to increase hours as the agency grows
Potential long-term expansion into a larger scheduling role
Cross-training opportunities with another scheduler for backup coverage