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M

Clinical Implementation Specialist

Medable

. Coordinate the overall Solutions Design process, mapping clinical protocols to software solutions efficiently, accurately and within project scope .

Posted 11/2/2026full-timeRemote • United Kingdom, United States, CroatiaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical implementation and solution design within clinical trial environments, ensuring alignment with client requirements and regulatory compliance. Proficient in project management, technical documentation, and effective communication with stakeholders.

Highest-signal resume keywords
Technical ImplementationSolution DesignClinical Trial Data ManagementProject ManagementClient Relations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Technical ImplementationSolution DesignRequirements GatheringClinical Trial Documentation InterpretationSDLC UnderstandingTechnical Project ManagementProblem-SolvingApp Publication ProcessesTechnical DocumentationQuality Assurance
Soft Skills
Excellent CommunicationNegotiation SkillsCustomer-Facing SkillsTime ManagementAbility to Translate Technical Concepts
Tools & Technologies
Microsoft WordMicrosoft PowerPointMicrosoft ExcelGitConfluencePostmanTerminal
Industry Keywords
Clinical TrialsECOAEPROEDCDCTRegulatory ComplianceClinical Data ModelsEClinical Data Collection

Tech Stack

Tools & technologies
CloudSDLC

About the role

Key responsibilities & impact
  • Coordinate the overall Solutions Design process, mapping clinical protocols to software solutions efficiently, accurately and within project scope
  • Guide clients on the best use of Medable’s cloud-based clinical trial platform
  • Develop and communicate design best practices
  • Provide input for Sales to Service, Kick-Off, Solutions Overview, Specification Review and Software Review activities
  • Develop supporting documentation to streamline software design and configuration
  • Lead and execute end-to-end technical implementations for customer accounts, including configuration, customization, technical testing, quality assurance and troubleshooting
  • Serve as a platform expert
  • Manage technical implementation releases, timelines, milestones and deliverables
  • Ensure projects are completed on time, within scope and meet technical and customer expectations
  • Represent the customer voice within the product organization through technical insights, feedback and feature requests
  • Collaborate with product teams to translate customer feedback into product enhancements
  • Act as the link between customers and Medable’s product development team
  • Collaborate with the product team to scope additional features and roadmap items
  • Provide technical guidance and support to internal teams
  • Create and review technical design documentation to ensure development meets technical standards
  • Support technical training and customer onboarding for successful product launches and adoption
  • Travel as required
  • Perform other duties as assigned

Requirements

What you’ll need
  • 4+ years of technical experience in technical implementation, product management, solution design or a related role, or a combination of education and experience
  • Ability to understand and interpret clinical trial documentation such as protocols, clinical data models and other eClinical data collection instruments
  • Experience interpreting client requirements and preparing and documenting solution design specifications
  • Experience in requirements gathering, analysis, solution design, development, testing and software implementation
  • Strong knowledge of clinical trial data management processes and regulatory compliance frameworks
  • Comprehensive understanding of clinical trial domains: eCOA, ePRO, EDC and DCT
  • Proven experience in client relations and interactions with clients at all levels
  • Proficiency with Microsoft Word, PowerPoint and Excel
  • Excellent verbal and written communication, negotiation, and ability to translate complex technical concepts into simple terms
  • Strong technical understanding of SDLC
  • Exceptional customer-facing and technical communication skills
  • Proven ability to gather and articulate technical customer requirements
  • Excellent technical project management and problem-solving abilities
  • Proficiency in app publication processes
  • Proficiency with Git, Confluence, Postman and Terminal (command line)
  • Strong project management skills
  • Technical aptitude and ability to learn software programs
  • Good time-management skills
  • Bachelor's degree in Computer Science, Health Informatics or a related field

Benefits

Comp & perks
  • Flexible work: Remote from the start, with a flexible employee experience
  • Competitive base salaries
  • Annual performance-based bonus
  • Stock options for employees
  • Health and insurance coverage
  • Wellness program (Mental, Physical and Financial)
  • Peer-to-peer recognition program
  • Volunteer time off