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MedCerts

Product Owner/Manager

MedCerts

. Support MedCerts’ Salesforce and learning management system (LMS) teams .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $87,622 - $116,829 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing the software development lifecycle, with a focus on Salesforce and learning management systems. Proficient in writing user stories, conducting user acceptance testing, and facilitating stakeholder collaboration to enhance workflows and student experiences.

Highest-signal resume keywords
Product Owner ExperienceTechnical Business Analyst ExperienceSalesforce CRM ExperienceAgile MethodologyAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
User Story WritingAcceptance Criteria DevelopmentUser Acceptance TestingDefect TriageSoftware Documentation
Soft Skills
Analytical AbilityDetail-OrientedCritical ThinkingCommunication Skills
Tools & Technologies
SalesforceSalesforce Marketing CloudSalesforce BillingTotaraMoodle
Industry Keywords
Software Development LifecycleStakeholder CollaborationProcess ImprovementBusiness Needs IdentificationWorkflow Efficiency

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Support MedCerts’ Salesforce and learning management system (LMS) teams
  • Participate in the full software development lifecycle from identifying business needs through post-release support
  • Collaborate with stakeholders, product management, developers, administrators, and QA
  • Facilitate requirements discussions and support prioritization across stakeholder groups
  • Write detailed user stories and acceptance criteria
  • Coordinate changes across Salesforce, the LMS, and connected systems
  • Review test cases and coordinate and perform user acceptance testing
  • Triage and reproduce defects and help determine remediation priorities
  • Serve as an escalation point for production issues
  • Conduct software demonstrations and write release notes
  • Maintain documentation and validate delivered solutions
  • Proactively recommend technology and process improvements that improve efficiency, workflows, and the student experience

Requirements

What you’ll need
  • 5 years of experience in Product Owner or Technical Business Analyst role
  • Excellent analytical, troubleshooting, and problem-solving ability
  • Ability to explain complex business or technical problems clearly
  • Curious, detail-oriented, critical thinker
  • Agile methodology
  • Bachelor’s degree is preferred in business, computer science, information technology, or similar discipline
  • Salesforce CRM, Salesforce Marketing Cloud, or Salesforce Billing experience is preferred
  • Totara/Moodle experience is preferred
  • Availability to work normal business hours, 8:30am–5:00pm

Benefits

Comp & perks
  • Eligible employees may receive a bonus
  • Health benefits
  • Retirement contributions
  • Paid time off
  • Reasonable accommodation for applicants with disabilities