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Account Director
Medialab Group. Lead strategic client partnerships as senior day-to-day contact across priority accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in media and communications planning, with a strong focus on cross-channel strategy and client partnership management. Capable of leading teams, simplifying complex challenges, and translating insights into actionable recommendations.
Highest-signal resume keywords
Media And Communications PlanningCross-Channel Planning ExpertiseTeam LeadershipPlanning Tools And Effectiveness FrameworksStrategic Client Partnerships
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cross-Channel KnowledgeDigital And AV Channel IntegrationCampaign Planning And DeliveryKPI AlignmentForecasting And Margin TrackingCommercial PlanningInsight TranslationAutomation And AI ToolsPerformance CampaignsBespoke Partnerships
Soft Skills
Collaborative LeadershipInclusive LeadershipCoaching And DevelopmentSimplifying Complex ChallengesInterrogating Briefs
Tools & Technologies
TouchpointsMedia PrinciplesMeasurement Approaches
Industry Keywords
Client GoalsCommercial OpportunitiesAudience-First PlanningMarket DevelopmentsStrategic Direction
About the role
Key responsibilities & impact- Lead strategic client partnerships as senior day-to-day contact across priority accounts
- Shape commercial and strategic client opportunities by identifying growth areas, influencing briefs, and aligning work with client goals
- Support Business Directors with value articulation, renewals, and commercial planning
- Identify commercial and efficiency opportunities that support agency growth
- Support commercial delivery with Business Directors, Operations, and Finance on forecasting, margin tracking, and pipeline visibility
- Lead cross-channel campaign planning and delivery
- Ensure campaign cohesion, KPI alignment, and consistent reporting
- Set strategic direction for media responses to briefs
- Support innovation and optimisation-led approaches
- Oversee planning timelines
- Coach teams in digital and offline media strategy
- Embed audience-first, insight-led planning and cross-channel thinking
- Encourage teams to stay ahead of market developments
- Support channel leads and planners with client-facing trend decks and strategic updates
- Promote automation, AI tools, and scalable planning practices to improve documentation, collaboration, and productivity
Requirements
What you’ll need- Proven experience in media and communications planning
- Experience across a variety of categories and business objectives
- Strong cross-channel planning expertise
- Understanding of how digital and AV channels work together to deliver full-funnel impact
- Demonstrated experience leading and supporting teams
- Collaborative and inclusive leadership style
- Experience with planning tools and effectiveness frameworks such as Touchpoints, media principles, and measurement approaches
- Ability to simplify complex challenges and interrogate briefs effectively
- Ability to translate insight into clear, strategic, actionable recommendations
- Cross-channel knowledge
- Strong planning instinct
- Ability to guide and develop others
- Ability to work with brand strategy, performance campaigns, and bespoke partnerships
Benefits
Comp & perks- Competitive salary package
- Pension
- Season ticket loans
- Cycle to work scheme
- Weekly social events
- Big summer and end-of-year parties
- 22 days holiday plus Christmas holiday closure
- Day off for your birthday
- Holiday buying scheme
- Flexi-hours
- Work abroad scheme
- Hybrid working with balance between home and office
- Flexible working arrangements from commencement of employment
- Quarterly reviews
- CPD Platinum accredited training
- Mentoring and leadership support
- Private medical insurance
- Health cash plan
- Gym discounts
- Wellbeing apps
- Mental Health First Aiders
- Free professional counselling
- Enhanced parental leave pay
- Flexible working
- Life assurance
- Paid charity days
- Sustainability initiatives
- Retail discounts
- Long-service trips
- Team culture