Head of Client

Medialicious Ltd

. Own the full client relationship across every brand in the account .

Posted 10/19/2026full-timeRemote • MaltaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and driving commercial outcomes, including proficiency in CPA, ROAS, and performance accountability. Skilled in coordinating cross-functional teams and engaging with senior stakeholders to achieve account growth and protect client interests.

Highest-signal resume keywords

Client Relationship ManagementPerformance Marketing ExpertiseCommercial Outcome OwnershipCross-Functional CoordinationSenior Stakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CPAROASLTVPerformance AccountabilityBudget NegotiationScope NegotiationAccount GrowthPerformance Metrics AnalysisMulti-Brand Account ManagementOutcome-Driven Briefing

Soft Skills

DecisivenessRelationship BuildingCommunicationLeadershipProblem-Solving

Industry Keywords

Client-FacingAgency-Side ExperienceCommercial ConversationsEscalation ManagementPerformance Trends

About the role

Key responsibilities & impact

Own the full client relationship across every brand in the account
Lead the client review cadence and manage escalations
Serve as the trusted accountability point for clients
Own commercial outcomes including volume, CPA, ROAS, and contribution
Set targets with senior leadership and respond to performance trends
Set and sequence priorities across a multi-brand account
Ensure brands are not deprioritised when specialist capacity is contested
Direct cross-functional specialists through outcome-driven briefs
Coordinate Channels and Planning without building a parallel account team
Lead commercial conversations with clients on budget, scope, and contract terms
Flag risks to spend or return before they become problems

Requirements

What you’ll need

Proven experience in client-facing performance marketing or account growth, ideally agency-side
Comfortable acting as the senior voice in the room
Direct ownership of commercial outcomes, including budget conversations, scope negotiation, and performance accountability
Fluent in acquisition economics: CPA, ROAS, and LTV
Ability to engage channel specialists on performance metrics and challenge where needed
Ability to coordinate cross-functional specialists without holding the headcount
Decisive under competing demands, with the ability to sequence work across complex, multi-brand accounts
Track record of building relationships with senior client stakeholders and growing and protecting accounts over time
Comfortable operating with minimal oversight in a coordinated-capacity model rather than a dedicated team structure