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Field Engineer
MediaRadar, Inc.. Use Logimonitor, PR_Web, Slack, and Gmail daily to monitor alerts, troubleshoot, and repair local site problems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and repairing data communications networks, including hardware diagnosis and software installation. Proficient in maintaining effective communication with various stakeholders while managing on-site operations and logistics.
Highest-signal resume keywords
Troubleshooting And Problem IsolationPC Operation And Hardware RepairRouter And VPN Firewall ProgrammingCommunication SkillsTechnical Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingPC OperationSoftware InstallationBIOS UpgradesRouter ProgrammingRF ReceptionAntenna TheoryBasic ElectronicsPower And Hand ToolsElectronic Test Instruments
Soft Skills
Strong Communication SkillsPersuasive CommunicationDiplomatic Communication
Tools & Technologies
LogimonitorPR_WebSlackGmailPagerDuty
Certifications & Qualifications
Valid Driver's LicenseAbility To Acquire A Passport
Industry Keywords
Data Communications NetworkLocal Site RepairsParts Inventory ManagementSite Relocation CoordinationCable Signal Operation
Tech Stack
Tools & technologiesFirewalls
About the role
Key responsibilities & impact- Use Logimonitor, PR_Web, Slack, and Gmail daily to monitor alerts, troubleshoot, and repair local site problems
- Field PagerDuty alerts and resolve issues promptly
- Perform onsite or remote repairs on local sites using third-party maintenance vendors or local site contacts
- Maintain a current parts inventory database
- Ship parts or arrange shipment for local site repairs using timely and cost-effective methods
- Participate in a 24/7 on-call rotation, including weekends and holidays
- Travel to various cities, potentially on less than 24 hours' notice
- Troubleshoot and repair the data communications network using vendors or third-party maintenance
- Coordinate local site relocations, including site selection, rent negotiations, power installation, climate control, signal installation, data communications installation, and physical equipment relocation
- Maintain professional, persuasive, and diplomatic communication with local contacts, landlords, cable companies, television stations, vendors, and other external parties
- Perform other duties as assigned by the Field Operations Manager
Requirements
What you’ll need- Civilian or military technical training
- Demonstrated troubleshooting and problem isolation skills
- PC operation, including diagnosis and repair to circuit level of hardware
- Software installation and setup on hard drives
- BIOS or firmware upgrades
- Basic setup and programming of routers and VPN firewalls
- RF reception for radio and television
- General antenna theory
- General understanding of cable signal operation
- Antenna cabling and signal distribution
- General basic electronics
- Use of power and hand tools
- Basic electronic test instruments
- Strong communication skills
- Ability to lift 150 pounds
- Ability to climb ladders and perform work on rooftops
- Valid driver's license
- Ability to acquire a passport
Benefits
Comp & perks- Career progression
- Training and development
- Excellent work/life balance
- Medical, Dental & Vision Insurance
- 401k with Company Match
- Flexible PTO
- Commuter Benefits
- Gym Discounts
- Summer Fridays