Medical Informatics Corp.

Solutions Engineer

• Serve as a trusted technical advisor to clients, prospective clients, and internal stakeholders
• Partner with Sales and Account Executives on consultative discovery, technical discussions, and product demonstrations
• Identify and document customer pain points, desired outcomes, technical requirements, decision criteria, timelines, stakeholders, and risks
• Contribute clinical and technical expertise to presentations, proposals, RFP responses, security assessments, and technical questionnaires
• Assess client healthcare data ecosystems, system architecture, interface design, interoperability, AI, IoT, and predictive analytics environments
• Validate technical requirements with client stakeholders and internal MIC teams
• Advise on networking, security, authentication, user provisioning, interfaces, integrations, and data requirements
• Develop and maintain architecture, interface, data-requirement, risk, dependency, and technical-decision documentation
• Provide on-site technical support, including interface troubleshooting, log review, certificate installation, and integration issue resolution
• Facilitate structured handoffs to Implementation and support successful deployments and customer adoption
• Communicate customer requirements, challenges, success criteria, and opportunities to internal teams
• Identify additional use cases, integrations, deployment opportunities, and account-growth opportunities
• Provide product-development and roadmap input based on customer needs, standards, regulatory requirements, scalability, and market trends
• Collaborate with Product, Engineering, Research, Analytics, AI, and Implementation teams on custom projects and integrations
• Manage multiple sales opportunities, projects, and client initiatives while maintaining accurate documentation and prioritizing work
• Work independently in a remote environment and travel to client locations and business-related events as required

Solutions Architect