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Quality Assurance Specialist
Medical Solutions. Review, approve, or deny credentialing assets submitted in the TCoD system, including licenses, certifications, and background reports .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing a high volume of documentation and ensuring compliance with facility-specific protocols. Effective communication and collaboration with internal and external stakeholders are essential for successful onboarding processes.
Highest-signal resume keywords
Document ReviewProcess ComplianceCustomer Service ExperienceAttention To DetailOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Typing 40-50 WpmDocument ValidationCredentialing Asset ReviewData EntryTrend Tracking
Soft Skills
Team PlayerMulti-taskingExcellent CommunicationPositive AttitudeFriendly Demeanor
Tools & Technologies
TCoD System
Industry Keywords
Onboarding SpecialistsAudit CompletionAsset DocumentationPCC Status
About the role
Key responsibilities & impact- Review, approve, or deny credentialing assets submitted in the TCoD system, including licenses, certifications, and background reports
- Ensure deal is moved to appropriate status (PCC)
- Validate accuracy and completeness of documents based on facility-specific protocols
- Communicate with internal and external Onboarding Specialists regarding denied documentation
- Follow up on corrected and resubmitted documents
- Monitor and review suppressed items for accuracy
- Monitor and review At-Risk asset documentation to ensure process compliance
- Approve Pending OK items when appropriate
- Communicate audit completion once file reviews are finalized
- Confirm deals are appropriately marked as ready to start
- Track trends in denied documentation and identify common issues
- Assist with projects based on business needs
Requirements
What you’ll need- Ability to type 40-50 wpm
- Experience working in a customer service environment
- Strong team player and ability to work with others within and outside of team
- Strong computer skills
- Ability to multi-task
- Great organizational skills
- Close attention to detail
- Able to meet deadlines
- Able to manage a large and increasing workload
- Excellent communication and grammatical skills
- Positive attitude and friendly demeanor