Quality Assurance Specialist

Medical Solutions

. Review, approve, or deny credentialing assets submitted in the TCoD system, including licenses, certifications, and background reports .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $23 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing a high volume of documentation and communication. Proficient in validating credentialing assets and ensuring compliance with facility-specific protocols.

Highest-signal resume keywords

Document ValidationCustomer Service ExperienceAttention To DetailExcellent Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Typing 40-50 WpmDocument ReviewCredentialing ProcessesData EntryProcess Adherence

Soft Skills

Team PlayerMulti-taskingPositive AttitudeFriendly DemeanorAbility To Meet Deadlines

Tools & Technologies

TCoD System

Industry Keywords

CredentialingOnboardingAudit CompletionPCC StatusAsset Documentation

About the role

Key responsibilities & impact

Review, approve, or deny credentialing assets submitted in the TCoD system, including licenses, certifications, and background reports
Ensure deals are moved to the appropriate PCC status
Validate document accuracy and completeness based on facility-specific protocols
Communicate with internal and external Onboarding Specialists regarding denied documentation and rationale
Follow up on corrected and resubmitted documents
Monitor and review suppressed items for accuracy
Monitor and review At-Risk asset documentation to ensure proper process adherence
Approve Pending OK items when appropriate
Communicate audit completion and provide timely feedback and corrective actions
Confirm deals are appropriately marked as ready to start
Track trends in denied documentation and identify common issues
Assist with projects based on business needs

Requirements

What you’ll need

Ability to type 40-50 wpm
Experience working in a customer service environment
Strong team player and ability to work with others within and outside of team
Strong computer skills
Ability to multi-task
Great organizational skills
Close attention to detail
Able to meet deadlines
Able to manage a large and increasing workload
Excellent communication and grammatical skills
Positive attitude and friendly demeanor

Benefits

Comp & perks

Regular full-time employment
Equal Opportunity Employer/protected veterans/individuals with disabilities
Pay transparency and protection against discrimination for discussing compensation