Senior Operations and Experience Specialist

Medical Solutions

. Analyze and uncover opportunities to streamline operational processes to ensure efficiency and effectiveness across the organization .

Posted 9/23/2026full-timeOmaha • Nebraska • United StatesSenior💰 $19 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving skills to enhance operational efficiency, with a proven ability to manage multiple priorities and projects effectively. Proficient in process improvement methodologies and experienced in facilities management and vendor coordination.

Highest-signal resume keywords

Operational Process ImprovementData Analysis and ReportingProject Management ToolsCross-Functional CollaborationFacilities Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProcess Improvement MethodologiesProject CoordinationOperational Workflow ManagementDocumentation Development

Soft Skills

Analytical SkillsProblem-SolvingOrganizational SkillsTime ManagementCommunication Skills

Tools & Technologies

Microsoft Office SuiteData Analysis PlatformsProject Management Tools

Industry Keywords

Facilities OperationsVendor CoordinationEmployee ExperienceCustomer ExperienceLeanSix Sigma

About the role

Key responsibilities & impact

Analyze and uncover opportunities to streamline operational processes to ensure efficiency and effectiveness across the organization
Collaborate with cross-functional teams to identify opportunities for process improvements and experience enhancements
Analyze data and metrics to monitor operational performance and provide actionable insights
Lead planning and implementation of initiatives that drive employee and customer satisfaction
Direct operational workflows, ensuring timelines, priorities, and objectives are met
Provide support for tools, systems, and processes that contribute to a positive user experience
Partner with stakeholders to resolve operational challenges and recommend solutions
Serve as a point of contact for questions related to operational procedures and best practices
Develop and maintain documentation for processes, workflows, and standard operating procedures
Proactively communicate and report status updates to keep leadership informed on operational progress and challenges
Support facilities management tasks, including coordinating office maintenance, managing vendor relationships, and assisting with space planning and logistics
Ensure a productive and safe work environment by monitoring facilities-related issues and ensuring timely resolution in collaboration with internal teams and external vendors
Model company values, demonstrating professionalism, adaptability, and a solutions-focused mindset

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in Business, Operations, or a related field, or equivalent work experience
4+ years of experience in operations, project coordination, or a similar role
Strong analytical and problem-solving skills with the ability to identify trends and propose solutions
Proven ability to manage multiple priorities and projects in a fast-paced environment
Excellent organizational, time management, and communication skills
Proficiency with Microsoft Office Suite, project management tools, and data analysis platforms
Demonstrated ability to work cross-functionally and build effective partnerships across teams
Familiarity with facilities operations or vendor coordination is a plus
Experience in employee or customer experience roles preferred
Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) preferred
Experience working with systems and tools that enhance operational efficiency preferred
Strong understanding of data reporting and analysis tools preferred
Experience with facilities management or office operations preferred