Instructional Designer

MedImpact Healthcare Systems, Inc.

. Analyze current needs, design, develop, implement, and evaluate fundamental or baseline Government Programs and Services (GPS) training programs .

Posted 9/18/2026full-timeSan Diego • California • United StatesMid-LevelSenior💰 $71,614 - $119,953 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in instructional design and curriculum development, utilizing ADDIE methodologies and various multimedia tools to create effective training programs. Proficient in analyzing training needs and delivering engaging content through diverse methods, including e-learning and instructor-led sessions.

Highest-signal resume keywords

Instructional Design Software ExpertiseADDIE Methodology ProficiencyCurriculum Development SkillsAdobe Captivate ExperienceLearning Management System (LMS) Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignCurriculum DevelopmentTraining DeliveryProcess AnalysisVideo ProductionWeb Development LanguagesMicrosoft Office SuiteGraphic DesignData AnalysisContent Creation

Soft Skills

Analytical SkillsCommunication SkillsInterpersonal SkillsOrganizational SkillsTime Management

Tools & Technologies

Adobe CaptivateArticulate PresenterStorylinePhotoshopIllustratorFlashLearning Management System (LMS)Confluence

Certifications & Qualifications

Instructional Design CertificationCurriculum Development CertificationPerformance Improvement Certification

Industry Keywords

Government Programs and ServicesMedicaidTraining ProgramsSubject Matter Expert (SME)E-LearningFacilitator TrainingClient SupportPolicy Updates

Tech Stack

Tools & technologies

Flash

About the role

Key responsibilities & impact

Analyze current needs, design, develop, implement, and evaluate fundamental or baseline Government Programs and Services (GPS) training programs
Determine instructional goals and objectives with the Training Manager and analyze target audience knowledge, skills, gaps, learning objectives, and outcomes
Develop instructional, visual, and technical design strategies; create storyboards, user interfaces, user experiences, prototypes, and visual or graphic designs
Research course subject matter by interviewing subject matter experts and consulting management, industry experts, and source materials
Develop interactive training materials, presentations, instructor and participant guides, classroom activities, practice exercises, and handouts
Determine and implement training delivery processes, including facilitator training, Train the Trainer sessions, and direct learner training
Create course curricula, learning objectives, delivery methods, and testing procedures
Deliver training through e-learning, instructor-led classroom sessions, individual meetings, and departmental meetings
Create user guides, job aids, quizzes, audio, video, role plays, games, simulations, exercises, and activities
Produce materials educating internal departments about Medicaid and federal Medicaid program requirements
Promote knowledge sharing and access to documentation through Confluence, LMS, and the intranet
Develop and deliver new-hire and continuing-education training for Medicaid Operations staff; monitor progress, track milestones, and provide assessments
Maintain current instructional design knowledge and proficiency through self-development, standards review, seminars, and courses
Lead subject matter experts, including Program Managers, Leads, and Supervisors, in developing course content
Apply instructional design theories and multimedia tools to build training and technical manuals for clients using MedImpact and vendor systems
Monitor federal Medicaid resources, policy updates, State Directors Letters, NPRs, and listservs; notify the Training Manager of changes affecting MedImpact
Provide internal and external client support, including responding to needs, soliciting feedback, meeting commitments, and facilitating collaboration
No supervisory responsibilities
Work with internal clients, colleagues, clients, and vendors to coordinate work and support effective decisions

Requirements

What you’ll need

BS/BA and 5+ years’ experience or equivalent combination of education and experience
2 years' experience as an SME in respective areas
Strong working knowledge of instructional design software and tools, including Adobe Captivate, Articulate Presenter/Storyline, Photoshop, Illustrator and Flash
Experience with web and application development languages
Experience using an LMS to host content
Experience with video production tools
Microsoft Office Suite expertise, including PowerPoint
Demonstrated ability to learn new software
Strong working knowledge and demonstrated skills using ADDIE for instructional and curriculum design
Curriculum design skills in technical and operational areas
Proficiency analyzing processes and making recommendations for improvements
Ability to effectively communicate information, policies, and procedures in an easily understood manner
Ability to investigate and analyze information, draw conclusions, gather and analyze data, and make recommendations
Ability to work effectively with diverse individuals
Ability to document work in progress
Strong analytical, verbal, and written communication skills
Interpersonal, public speaking, instructional, organizational, and time management skills
Demonstrated maturity of judgment under pressure and ability to resolve or mediate problems
Ability to maintain confidentiality with tact, discretion, and professionalism
Strong attention to detail and follow-through skills
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret written, oral, diagram, or schedule instructions
Ability to read and interpret business periodicals, professional journals, technical procedures, and governmental regulations
Ability to present information and respond to questions from managers, clients, customers, and the general public
Must be able to work nights, weekends, or holidays as required
Domestic travel of up to 20% of the time
This position is not eligible for Sponsorship
Industry certifications in instructional design, curriculum development, and performance improvement are strongly preferred

Benefits

Comp & perks

Medical / Dental / Vision / Wellness Programs
Paid Time Off / Company Paid Holidays
Incentive Compensation
401K with Company match
Life and Disability Insurance
Tuition Reimbursement
Employee Referral Bonus