Customer & Account Specialist

Medison Pharma

. Promote the company's products in the field based on the Business Unit strategy and work plan .

Posted 10/21/2026full-timeRemote • IsraelJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in promoting pharmaceutical products and engaging healthcare professionals, particularly in cardiology and endocrinology. Proficient in territory management, customer relationship building, and compliance with industry regulations.

Highest-signal resume keywords

Medical Representative ExperienceCardiologist EngagementTerritory ManagementPresentation SkillsFluent in Hebrew and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pharmaceutical SalesProduct PromotionCustomer Needs AnalysisScientific Material HandlingKPI Achievement

Soft Skills

High Interpersonal SkillsTeam PlayerSelf-Educational AbilityProfessional AbilitiesAbility to Work Independently

Tools & Technologies

VeevaIPadDigital ToolsCLMs

Certifications & Qualifications

Bachelor of Health SciencesValid Driver's License

Industry Keywords

Healthcare ProfessionalsCardiologyEndocrinologyPrescription DrugsPharmacovigilanceCompliance CodesEthical Standards

About the role

Key responsibilities & impact

Promote the company's products in the field based on the Business Unit strategy and work plan
Communicate with healthcare professionals in the Jerusalem area, mainly cardiologists, endocrinologists, and family physicians
Increase product awareness, answer queries, provide updated and reliable information, and introduce products
Align and inspire achievement of business goals and KPIs, reporting to the Team Leader
Engage customers through face-to-face, online, and phone meetings, approved emails, and digital tools
Use iPad and CLMs in face-to-face meetings
Manage territories and customers, including MCCP updates, call plan adherence, and identifying customer needs using Veeva
Map healthcare professional influencers and analyze territory sales to plan work
Share practices, reflection, and field-work feedback with team members and the Team Leader
Organize appointments and meetings with healthcare professionals
Support healthcare professionals' decisions to optimize patient outcomes ethically
Give lectures to physicians and medical personnel according to MC terms
Raise awareness of unit products and scientific updates
Meet the business and scientific needs of healthcare professionals
Develop personal territory and team initiatives
Create collaborations and establish professional relationships with healthcare professionals and healthcare facilities
Participate in team meetings, share information and best practices, read relevant materials, and prepare presentations
Maintain open communication with customers and company functions
Maintain current knowledge of the industry, trade associations, competitors, and buyer dynamics
Work according to company practices, compliance codes, rules, and regulatory guidelines
Report safety information received during work to the Pharmacovigilance Department
Attend conferences in Israel and overseas

Requirements

What you’ll need

At least two years of experience as a Medical Representative in the pharmaceutical industry with previous experience with prescription drugs
At least one year of experience working with specialist physicians
Experience working with cardiologists is an advantage
Bachelor of Health Sciences
Fluent in Hebrew and English; additional languages are an advantage
Presentation skills in Hebrew and English
Valid driver's license
Ability to work independently
Professional abilities
Self-educational ability and handling scientific materials
High interpersonal skills
Team player
High ethical standards

Benefits

Comp & perks

Remote work in Israel
Attendance at conferences in Israel and overseas