Director, Strategic Accounts

Medline Industries, LP

. Lead the professional team managing key strategic customers .

Posted 11/2/2026full-timeRemote • New York • United StatesLead💰 $134,000 - $201,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management, sales leadership, and developing innovative customer programs to drive growth. Proficient in building relationships, negotiating, and executing complex sales strategies across multiple levels within organizations.

Highest-signal resume keywords

Strategic Account ManagementSales LeadershipCustomer Relationship Management (CRM)Team ManagementSales Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales GrowthQuota AttainmentBusiness Plan PreparationFinancial Problem-SolvingSales Metrics Tracking

Soft Skills

Effective CollaborationNegotiation SkillsTime ManagementOrganizational SkillsPresentation Skills

Tools & Technologies

Customer Relationship Management (CRM) SoftwareMicrosoft Office Suite

Industry Keywords

Federal Government Medical DistributionConsultative RelationshipsProduct Mix OptimizationUpsellingCross-Selling

About the role

Key responsibilities & impact

Lead the professional team managing key strategic customers
Oversee day-to-day responsibilities for Strategic Accounts serving complex or major regional, national, or strategic accounts
Create innovative customer programs and strategies to differentiate Medline in the marketplace
Understand complexities of federal government medical distribution channels
Drive margin and sales growth through product-mix optimization and customer cost-savings opportunities
Oversee implementation, inventory availability, and issue resolution
Provide strategic sales leadership supporting Medline’s corporate strategy
Identify growth opportunities through upselling and cross-selling
Oversee development and implementation of sales programs
Train and mentor account management teams
Lead customer-focused sales strategy implementation
Guide teams in increasing department margin and sales
Build consultative relationships with key decision makers
Oversee client negotiations and participate in high-level meetings and presentations
Track sales metrics, product mix, selling prices, supply and demand, trends, economic indicators, and competitors
Achieve budgeted sales for assigned accounts
Coordinate with field sales, product divisions, and sales support divisions
Support new product ideas, product launches, conversions, and implementations
Review and approve sales presentations
Monitor budget progress and adjust strategies to achieve sales targets
Manage account program costs including advertising, rebates, buybacks, and slotting allowances
Manage through multiple managers and provide leadership to major departments or system-wide functions
Plan strategically, tactically, and operationally for 12+ months
Hold direct budget responsibility for departments, functions, or major projects/programs
Interpret, execute, and develop department policies
Hire staff, recommend pay increases, conduct performance reviews, train and develop staff, estimate personnel needs, assign work, and ensure policy consistency

Requirements

What you’ll need

Bachelor’s degree in a business-related field
At least 7 years of account management and/or sales experience with demonstrable sales growth and quota attainment
At least 4 years of experience managing a team of sales professionals
Experience influencing, negotiating, and facilitating with internal and external partners
Experience preparing business plans aligned with selling strategies
Ability to identify, connect with, and close new business
Ability to build consensus and present multiple product lines
Experience developing and delivering presentations to varied audience levels
Ability to develop and execute complex sales strategies for solutions across multiple levels
Ability to sell effectively to different levels within a customer organization
Demonstrated financial, accounting, and business problem-solving skills
Effective collaboration skills to develop strategies within budget and timelines
Experience building and maintaining relationships within a matrixed team
Time management, prioritization, organization, detail tracking, and deadline management skills
Experience using Customer Relationship Management (CRM) software
Proficiency in CRM software and Microsoft Office Suite

Benefits

Comp & perks

Competitive total rewards package
Continuing education & training
Health insurance
Life insurance
Disability insurance
401(k) contributions
Paid time off
Employee Assistance Program
Employee Resource Groups
Employee Service Corp
Bonus and/or incentive eligibility
Career growth opportunities