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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong order processing capabilities, effective communication with Sales Representatives, and the ability to resolve customer inquiries and challenges promptly. Maintains up-to-date knowledge of products and promotions while providing exceptional customer service.
Highest-signal resume keywords
Order ProcessingCustomer ServiceSales Support CommunicationOrder VerificationCollaboration with Departments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryQuotation PreparationData VerificationSpecial Order ProcessingPromotional Review
Soft Skills
Effective CommunicationProblem ResolutionCustomer Engagement
Industry Keywords
Dental EquipmentSales SupportManufacturer LiaisonPromotions Management
About the role
Key responsibilities & impact- Process and coordinate dental equipment orders
- Serve as the main point of contact for equipment sales support
- Provide quotations by responding to phone and email inquiries
- Communicate with Sales Representatives to establish pricing ranges
- Review current promotions and clearance items
- Receive orders from Sales Representatives
- Verify order data, credit applications, down payments, and other terms before order input
- Enter orders into the system
- Process special orders
- Provide prompt and courteous customer service
- Ensure prompt resolution of order challenges
- Collaborate with various departments to meet customer needs
- Liaise with Manufacturer Representatives on product queries
- Stay current on new products and promotions
- Promote sales of existing inventory
- Maintain professional and technical knowledge
- Perform other assigned duties
Requirements
What you’ll need- Ability to respond to inquiries via phone and email
- Ability to communicate with Sales Representatives to establish pricing ranges
- Ability to review promotions and clearance items
- Ability to verify order data, credit applications, down payments, and other terms
- Ability to enter orders into the system
- Ability to process special orders
- Ability to resolve order challenges promptly
- Ability to collaborate with various departments
- Ability to liaise with Manufacturer Representatives regarding product queries
- Ability to maintain current product and promotional knowledge
- Canadians and permanent residents will be given priority
Benefits
Comp & perks- Collaborative work environment with highly engaged employees
- Annual Employee Appreciation Week
- Career growth and training programs
- Open communication with Senior Leaders
- Employee referral program
- Recognition programs
- Social activities
- Equal opportunity employer
- Accessibility accommodations during recruitment, assessment, and selection processes
- Canadians and permanent residents will be given priority