Sales Support Specialist

Medline Industries, LP

. Manage an assigned book of business, including new and existing zero accounts .

Posted 11/2/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $25 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities by effectively managing customer relationships, addressing escalated issues, and aligning product strategies with client needs. Proficient in data analysis and reporting to support business decisions and enhance customer satisfaction.

Highest-signal resume keywords

Account ManagementCustomer Relationship ManagementSales ExperienceMS Excel ProficiencyProduct Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales ExperienceProduct Cross-ReferencingData Reporting

Soft Skills

Customer Satisfaction FocusProblem-SolvingCommunication Skills

Tools & Technologies

MS ExcelMS WordMS Outlook

Industry Keywords

Commissioned SalesTangible Product SalesCustomer Status Meetings

About the role

Key responsibilities & impact

Manage an assigned book of business, including new and existing zero accounts
Support and work with service managers and specialists for assigned accounts
Build and maintain customer relationships to ensure high customer satisfaction
Respond to escalated customer issues and seek management support as needed
Conduct regular customer status meetings to understand needs and align them with product/service strategies
Manage pricing and service-related activities
Perform product cross-referencing activities
Create and run monthly and quarterly reports

Requirements

What you’ll need

High school diploma or equivalent
Proficiency with MS Excel, Word, and Outlook
Ability to work under direct supervision
Preferred: Bachelor’s Degree
Preferred: At least 1 year of account management or sales experience
Preferred: Background in commissioned, tangible product sales
Preferred: Experience identifying, connecting with, building consensus, and closing new business
Preferred: Ability to present multiple product lines

Benefits

Comp & perks

Competitive total rewards package
Continuing education & training
Health insurance
Life and disability insurance
401(k) contributions
Paid time off
Employee Assistance Program access
Employee Resource Groups
Employee Service Corp access
Career growth opportunities