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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Cardiac Rhythm Management (CRM) products and therapies, providing technical and educational support while managing inventory and equipment resources. Capable of collaborating with sales teams and educating healthcare professionals to enhance patient care and achieve sales objectives.
Highest-signal resume keywords
Cardiac Rhythm Management ExpertiseTechnical SupportSales SupportPatient DocumentationInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Device ChecksTherapy System InterrogationsTroubleshooting CRM IssuesMaintaining Programmer SoftwareComplex MathematicsMechanical ConceptsScienceComputing
Soft Skills
CollaborationEducationCustomer Support
Certifications & Qualifications
Valid Driver's LicenseActive Auto Insurance
Industry Keywords
HealthcareField SalesClinical EnvironmentsPatient ManagementSales Objectives
About the role
Key responsibilities & impact- Provide technical, educational, operational, and sales support for Cardiac Rhythm Management objectives
- Perform CRM device and therapy system checks/interrogations
- Support implants and troubleshoot CRM issues
- Ensure accurate patient documentation
- Manage inventory and equipment resources
- Maintain programmer software
- Assist with daily coverage logistics
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions
- Support onboarding and development of new Clinical Specialists and Sales Representatives
- Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and product value
- Identify customer opportunities and support purchase order activities
- Monitor competitive trends and provide actionable feedback to achieve sales objectives
- Maintain technical expertise on CRM products, therapies, solutions, and patient management offerings
- Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with independent driving approximately 80% of the time
- Provide urgent customer support and participate in weekend, holiday, and occasional after-hours coverage
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma plus a minimum 4 years of work experience, or associate's degree plus a minimum 2 years of work experience, or Bachelor's Degree
- Work experience in healthcare, field sales, or utilizing complex mathematics, mechanical concepts, science, or computing (for non-bachelor alternatives)
- Candidates must reside within the assigned Florence territory
- Valid driver's license
- Active auto insurance
- Driving record meeting company standards
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment
- Ability to provide weekend, holiday, and occasional after-hours coverage as business needs require
- Ability to travel extensively within the assigned territory
- Ability to frequently lift up to 40 lbs. with two hands
- Ability to sit, stand, and walk for 8+ hours per day
- Ability to bend, stoop, squat, and maintain balance regularly
- Ability to work in clinical environments with exposure to eye protection, infectious disease, and radiation
- Ability to wear 7–9 lbs. of lead for extended periods
- Vision capabilities necessary to support patient care and field-based responsibilities
- For baccalaureate degrees earned outside the United States, degree must satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A)
Benefits
Comp & perks- Competitive salary
- Flexible benefits package
- Health, dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for eligible employees
- Sales Incentive Plan (SIP) opportunity for achieving or exceeding goals
