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Associate Clinical Specialist, Pain Interventions
Medtronic. Support Neuromodulation Pain, Target Drug Delivery and Interventional Therapies through surgical coverage, follow-up support, troubleshooting, customer service and education .
Posted 10/28/2026full-timeTallahassee • Florida • United StatesMid-Level💰 $64,000 - $96,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical support and technical assistance for neuromodulation and pain management devices, with a strong focus on customer education and relationship management. Proficient in managing clinical processes and providing surgical coverage while ensuring compliance with healthcare standards.
Highest-signal resume keywords
Clinical SupportTechnical SupportMedical Sales ExperienceDevice ProgrammingCustomer Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ExperienceDevice ProgrammingTroubleshootingMarket DevelopmentInventory ManagementEvent ReportingPatient CareSurgical CoverageProduct SelectionHealthcare Universal Precautions
Soft Skills
Customer ServiceCommunicationAutonomyFlexibilityTeam Collaboration
Tools & Technologies
Medtronic Technology ToolsExcelMobile PhoneIPadLaptopSamsung Tablet
Certifications & Qualifications
High School DiplomaGEDAssociate DegreeBachelor's DegreeValid Driver's License
Industry Keywords
NeuromodulationPain ManagementInterventional TherapiesMedical DeviceHealthcare EnvironmentSterile EnvironmentImplantable Neurological ProductsReimbursementClinical EventsOperating Room
About the role
Key responsibilities & impact- Support Neuromodulation Pain, Target Drug Delivery and Interventional Therapies through surgical coverage, follow-up support, troubleshooting, customer service and education
- Conduct basic market development activities based on assigned territory and district needs
- Support customers at hospitals, clinics, and physician offices throughout Southwest Georgia/Tallahassee and surrounding areas including Thomasville, Valdosta and Moultrie
- Drive to multiple accounts approximately 50% of the time, including overnight travel
- Represent Medtronic during surgical procedures by ensuring equipment and products are available
- Provide technical support and device selection, and perform programming and testing of device systems
- Manage patients through all phases of the clinical process and educate them on Medtronic products
- Provide clinical support during surgeries, re-programmings, troubleshooting and follow-ups
- Respond to technical inquiries from customers, patients and colleagues
- Maintain knowledge of competitive products
- Educate and train physicians, hospital personnel and office staff through teaching sessions, in-services, education programs, seminars and symposia
- Assist Management and Sales Training with training new district employees
- Complete event reporting and documentation using Medtronic technology tools
- Place customer service orders for pending purchase orders and product replacement
- Work with materials management to collect purchase orders
- Manage case-coverage inventory, product transactions, cycle counts, retrievals, turnover and expiration/hold controls
- Contribute to quarterly district, regional and national initiatives
- Partner with sales representatives to achieve territory/district business goals and document quarterly activities
- Visit accounts to replenish literature and maintain office-staff relationships
- Use Excel, mobile phone, iPad, laptop and/or Samsung tablet regularly
- Manage business expenses and budget
- Complete new-hire therapy trainings
- Maintain schedule flexibility for clinical events outside normal hours, including weekends and after hours
- Travel within the district and occasionally to other districts as directed
Requirements
What you’ll need- A High School Diploma or GED with a minimum 4 years of clinical OR medical sales experience; OR an Associate Degree with a minimum 2 years of clinical or medical sales experience; OR a Bachelor’s degree
- All incumbents are required to reside within the territory
- Valid driver's license and active vehicle insurance policy
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment
- Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, including weekends, evenings, nights, and overnight travel
- Ability to work efficiently and autonomously with little direction outside of clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7-9 lbs protective lead apron for extended periods in the operating room
- Ability to lift up to 40 lbs
- Ability to sit, stand, and/or walk for 8+ hours per day
- Ability to bend/stoop, squat and balance frequently
- Close vision, distance vision, depth perception, and ability to adjust focus
- For Baccalaureate degrees earned outside of the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Preferred: Bachelor's degree in a health care related field
- Preferred: Registered nurse or HCP with experience in a sterile environment
- Preferred: Clinical experience with implantable neurological products and patient care
- Preferred: Experience servicing medical personnel on product use
- Preferred: Experience with a medical device or pharmaceutical company and clinical experience in neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
- Preferred: Understanding of basic reimbursement and healthcare environment
Benefits
Comp & perks- Competitive Salary and flexible Benefits Package
- Sales Incentive Plan (SIP)
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Temporary employees are eligible for paid sick time, as required under applicable state law