Associate Clinical Specialist, Pain Interventions

Medtronic

. Support Neuromodulation Pain, Target Drug Delivery, and Interventional Therapies through surgical coverage, follow-up support, troubleshooting, customer service, and education .

Posted 10/28/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $64,000 - $96,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical support for neuromodulation and interventional therapies, including device programming, troubleshooting, and patient education. Proficient in managing clinical processes and providing exceptional customer service in a healthcare environment.

Highest-signal resume keywords

Clinical SupportDevice ProgrammingCustomer ServiceMedical Sales ExperienceSurgical Coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Device SelectionTroubleshootingPatient ManagementEvent ReportingInventory ManagementClinical TrainingHealthcare Universal PrecautionsReimbursement UnderstandingNeurological Products ExperienceMedical Device Experience

Soft Skills

CommunicationAutonomyRelationship ManagementFlexibilityTeam Collaboration

Tools & Technologies

Medtronic Technology ToolsExcelMobile PhonesIPadsLaptopsSamsung Tablets

Certifications & Qualifications

High School DiplomaGEDAssociate DegreeBachelor’s DegreeValid Driver's License

Industry Keywords

NeuromodulationPain ManagementInterventional TherapiesClinical ExperienceHealthcare EnvironmentSterile EnvironmentOperating RoomHome Health CareNeurosurgeryOrthopedic

About the role

Key responsibilities & impact

Support Neuromodulation Pain, Target Drug Delivery, and Interventional Therapies through surgical coverage, follow-up support, troubleshooting, customer service, and education
Provide field-based support at hospitals, clinics, and physician offices throughout Southwest Georgia/Tallahassee and surrounding areas including Thomasville, Valdosta, and Moultrie
Drive to multiple accounts approximately 50% of the time, including overnight travel
Represent Medtronic during surgical procedures by ensuring equipment and products are available
Provide technical support, device selection, programming, and testing of device systems
Manage patients through all phases of the clinical process and educate them on Medtronic products
Provide clinical support during surgeries, re-programmings, troubleshooting, and follow-ups
Respond to technical inquiries from customers, patients, and colleagues
Maintain knowledge of competitive products
Train physicians, hospital personnel, and office staff through teaching sessions, in-services, education programs, seminars, and symposia
Assist management and sales training with education and training of new district employees
Complete event reporting and documentation using Medtronic technology tools
Place customer service orders for pending purchase orders and product replacement
Work with materials management to collect purchase orders for covered cases
Manage case-coverage inventory, product transactions, cycle counts, retrievals, turnover, and expiration/hold controls
Contribute to quarterly district, regional, and national initiatives
Partner with sales representatives to achieve territory/district business goals and document quarterly activities
Visit accounts to replenish literature and maintain relationships with office staff
Use Excel, mobile phones, iPads, laptops, and/or Samsung tablets
Manage business expenses and budgets
Complete required therapy training and comply with applicable quality policies
Maintain schedule flexibility for clinical events outside normal hours, including weekends and after-hours work
Travel to district cases and occasionally other districts as directed

Requirements

What you’ll need

High School Diploma or GED with a minimum 4 years of clinical or medical sales experience; OR Associate Degree with a minimum 2 years of clinical or medical sales experience; OR Bachelor’s degree
Must reside within the assigned Southwest Georgia/Tallahassee territory
Valid driver's license and active vehicle insurance policy
Unrestricted U.S. work authorization at the time of hire and for the duration of employment
Ability to function using healthcare universal precautions
Ability to work weekends, evenings, nights, and overnight travel when required
Ability to work efficiently and autonomously with little direction outside clinical events
Ability to attend national meetings, district meetings, and training
Ability to wear a 7–9 lbs protective lead apron for extended periods
Ability to lift up to 40 lbs
Ability to sit, stand, and/or walk for 8+ hours per day
Ability to bend/stoop, squat, and balance frequently
Close vision, distance vision, depth perception, and ability to adjust focus
For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Preferred: Bachelor’s degree in a health care related field
Preferred: Registered nurse or HCP experience in a sterile environment
Preferred: Clinical experience with implantable neurological products and patient care
Preferred: Experience servicing medical personnel on product use
Preferred: Medical device or pharmaceutical company experience and clinical experience in neurology, neurosurgery, orthopedic, operating room, pain management, or home health care
Preferred: Understanding of basic reimbursement and healthcare environment

Benefits

Comp & perks

Sales Incentive Plan (SIP)
Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps global well-being program
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan for eligible employees
Reasonable accommodations for qualified individuals with disabilities