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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Cardiac Rhythm Management products and therapies, with strong capabilities in technical support, education, and sales collaboration. Proven ability to manage patient documentation and logistics while maintaining compliance with vendor credentialing requirements.
Highest-signal resume keywords
Cardiac Rhythm Management ExpertiseTechnical Support for Medical DevicesSales Collaboration and Customer EngagementHealthcare Field Sales ExperienceMedical Terminology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Device Checks and InterrogationsComplex MathematicsMechanical ConceptsBiomedical Engineering KnowledgePatient ManagementClinical Environment AdaptabilityTwo-Handed Lifting Ability
Soft Skills
Coordination of TasksCommunication with Healthcare ProfessionalsProblem-Solving in Fast-Paced Environments
Tools & Technologies
Microsoft ToolsSalesForce.com
Certifications & Qualifications
Valid Driver's LicenseActive Auto Insurance
Industry Keywords
HealthcareMedical Device IndustryCardiologyCath LabEP Lab
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Provide technical, educational, operational, and sales support for Cardiac Rhythm Management objectives
- Perform CRM device and therapy system checks/interrogations
- Support implants and troubleshoot technical issues
- Coordinate patient documentation, inventory, equipment resources, programmer software, and daily coverage logistics
- Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions
- Support onboarding and development of new Clinical Specialists and Sales Representatives
- Collaborate with sales leadership and field partners on customer needs, market dynamics, and product value
- Identify customer opportunities and support purchase order activities
- Monitor competitive trends and provide feedback to achieve sales objectives
- Maintain expertise in CRM products, therapies, solutions, and patient management offerings
- Travel extensively to customer clinics, hospitals, and business meetings, driving independently approximately 80% of the time
- Provide weekend, holiday, and occasional after-hours coverage for urgent customer needs
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma plus a minimum 6 years of work experience, or Associate’s Degree plus a minimum 4 years, or Bachelor’s Degree plus a minimum 2 years
- Work experience in healthcare, field sales, or utilizing complex mathematics, mechanical concepts, science or computing
- Candidates must reside within the assigned Massachusetts territory
- Valid driver's license, active auto insurance, and driving record meeting company standards
- Unrestricted U.S. work authorization at the time of hire and throughout employment
- Ability to meet vendor credentialing requirements
- Preferred: Bachelor's degree in nursing, life sciences, or biomedical engineering
- Preferred: 2+ years in a Cath lab, EP Lab, or hospital/clinic with cardiology knowledge
- Thorough working knowledge of medical terminology and the medical device industry
- Expertise with Microsoft tools and other applications, such as SalesForce.com
- Ability to coordinate numerous tasks/projects in a fast-paced environment while meeting deadlines
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Ability to perform frequent two-handed lifting of up to 40 lbs., and sit, stand, walk, bend, stoop, squat, and maintain balance
- Ability to work in clinical environments with eye protection, infectious disease, radiation, and 7–9 lbs. of lead
- Vision capabilities necessary to support patient care and field-based responsibilities
Benefits
Comp & perks- Sales Incentive Plan (SIP)
- Health, dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for eligible employees