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Cardiac Rhythm Management Clinical Specialist
Medtronic. Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management sales and customer service objectives .
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management sales and customer service objectives
- Provide technical support for CRM devices and therapies by performing system checks/interrogations, supporting implants, troubleshooting issues, and applying CRM field training
- Ensure accurate patient documentation, manage inventory and equipment resources, maintain programmer software, and assist with daily coverage logistics
- Educate physicians, hospital staff, office personnel, field team members, new Clinical Specialists, and Sales Representatives on CRM products, therapies, and solutions
- Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions
- Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to achieve sales objectives
- Stay current on new CRM products, therapies, solutions, and patient management offerings
- Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, with frequent independent driving, approximately 80% of the time
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
- Candidates must reside within the assigned Bridgeport, CT and Poughkeepsie, NY area
- Extensive travel within the assigned territory and frequent independent driving
- Available to support urgent customer needs and participate in weekend, holiday, and occasional after-hours coverage as business needs require
- Valid driver's license, active auto insurance, and a driving record that meets company standards
- Ability to perform frequent two-handed lifting of up to 40 lbs., sitting, standing, walking for 8+ hours per day, bending, stooping, squatting, and maintaining balance
- Ability to work in clinical environments with exposure to eye protection, infectious disease, and radiation while wearing 7–9 lbs. of lead for extended periods
- Ability to use computers and mobile devices and maintain vision capabilities necessary to support patient care and field-based responsibilities
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment; U.S. work authorization sponsorship is not offered for roles below Principal level
- Preferred: Bachelor’s degree in nursing, life sciences, or biomedical engineering
- Preferred: 2+ years in Cath lab, EP Lab, hospital/clinic with cardiology knowledge
- Preferred: Thorough working knowledge of medical terminology and the medical device industry
- Preferred: Expertise with Microsoft tools and other applications (i.e., SalesForce.com)
- Preferred: Ability to meet vendor credentialing requirements
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Benefits
Comp & perks- Competitive salary and flexible Benefits Package
- Sales Incentive Plan (SIP)
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Temporary employees are eligible for paid sick time, as required under applicable state law
- Employee Stock Purchase Plan for temporary employees
- Equal employment opportunity and reasonable accommodations for qualified individuals with disabilities