Customer Training Specialist

Medtronic

. Deliver education and training on Medtronic Robotic Surgical Technologies solutions .

Posted 11/4/2026full-timeRemote • Belgium, FranceMid-LevelSenior💰 €68,000 - €102,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering education and training on Robotic Surgical Technologies, with a strong focus on designing and evaluating technical education programs. Proficient in collaborating with cross-functional teams and applying structured teaching methodologies to enhance trainee performance and safety.

Highest-signal resume keywords

Robotic Surgery ExpertiseTechnical Education DesignBlended Learning SolutionsTraining Program DevelopmentFluency in English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Robotic Surgical TechnologiesTraining MethodologiesTechnical Training DeliveryProduct EvaluationSurgical Equipment Knowledge

Soft Skills

Problem-Solving SkillsTeam PlayerPositive MindsetProfessional Work Ethic

Industry Keywords

Medical Device IndustryHealthcare IndustryClinical Education ProgramsSurgical SpecialtiesField Sales Support

About the role

Key responsibilities & impact

Deliver education and training on Medtronic Robotic Surgical Technologies solutions
Deliver technical training and support laboratory sessions and hands-on workshops
Apply structured teaching methodology to assess trainees’ efficiency and safety levels
Collaborate with Sales, Clinical, Medical Affairs and surgical proctor teams to prepare training programs and set expectations
Acquire expertise in robotic surgery, including RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway processes, and training/coaching methodologies
Train surgeons, first assistants and operating-room staff across surgical specialties
Support clinical education programs and events and drive competitive readiness

Requirements

What you’ll need

Bachelor’s degree required
Experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry strongly appreciated
Fluency in English
Additional languages are valuable
High capacity and problem-solving skills
Experience designing, developing, delivering and evaluating product- and procedure-based technical education and training using blended learning solutions
Positive mindset, team player with professional work ethic
Willingness to be based near Strasbourg (France) or Gent (Belgium), or willingness to travel 75% of the time to training centres
Ability to acquire knowledge of robotic surgery, surgical equipment and instruments, and supporting digital infrastructure

Benefits

Comp & perks

Competitive Salary and flexible Benefits Package
Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
Short-term incentive called the Medtronic Incentive Plan (MIP)