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Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Establish and maintain in-country operational standards as the primary local point of contact
- Identify opportunities to integrate AI and automation into daily HR tasks
- Ensure HR transactions are processed accurately and programs are administered efficiently
- Collaborate with People Connect coordinators and the broader People Solutions team
- Use data analytics and AI insights to drive process improvements
- Optimize information flow between HR Partners and global centers of expertise
- Manage the end-to-end lifecycle of in-country HR transactions
- Verify required documentation and troubleshoot complex processes in Workday, ServiceNow, and other tools
- Own escalated cases and ensure a seamless end-user experience
- Advise HRBPs on country-specific social legislation, employment terms, and local benefits
- Translate global and regional policies into compliant local practices
- Maintain digital records and generate localized employment contracts, correspondence, and legal forms
- Ensure local completion requirements and global scanning and filing standards are met
- Coordinate support for EurAsia Group HR initiatives
- Provide AI-enhanced reporting and guidance on HR systems, including Workday and Recognize
- Direct Senior Leaders to self-service tools and documented resources
Requirements
What you’ll need- Minimum 3 years of experience in HR Business Operations, HR Generalist, or a similar in-country operational role
- Proficiency in leveraging AI tools to enhance productivity and process efficiency
- Knowledge of local labor laws, social legislation, and country-specific HR compliance requirements
- Advanced command of MS Office programs
- Hands-on experience with Workday or ServiceNow is a distinct advantage
- Excellent interpersonal and time management skills
- Ability to navigate cross-functional teams in a global matrix environment
- Fluent in English and Dutch, both written and spoken
- French would be a benefit
- Highly organized with a strong aptitude for detail-oriented paperwork, follow-up, and complex project coordination
- Effective problem-solving skills and a quality-oriented approach to service delivery
Benefits
Comp & perks- Flexible Work Arrangement
- Professional and personal development opportunities
- Competitive benefits package
- Wide range of benefits and resources supporting every career and life stage
- Competitive compensation plans
- Eligibility for the short-term Medtronic Incentive Plan (MIP)