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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive clinical support experience, particularly in Structural Heart therapies, with a strong focus on patient outcomes and technical education. Proficient in echocardiographic imaging, clinical research coordination, and regulatory compliance, while effectively collaborating with cross-functional teams.
Highest-signal resume keywords
Clinical Support ExperienceEchocardiographic ImagingTrans-Septal ProceduresGood Clinical PracticeProject Management Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ResearchEchocardiographyCT Segmentation SoftwareTrans-Septal ProceduresDevice TroubleshootingPatient ScreeningEnrollment CoordinationMedical PresentationsTraining DevelopmentRegulatory Compliance
Soft Skills
Customer Relationship ManagementTeam CollaborationEducation and MentoringCommunication SkillsProblem-Solving
Tools & Technologies
MS Office ApplicationsMS ProjectCT Reconstruction ProgrammingMedical DevicesImaging Modalities
Industry Keywords
Structural HeartMitral ValveTricuspid ValveClinical TrialsInterventional CardiologyCath LabOperating RoomMedical EducationPatient OutcomesField Clinical Support
About the role
Key responsibilities & impact- Provide day-to-day field clinical study support for Mitral and Tricuspid Therapies clinical programs
- Provide technical, education and case support to achieve safe patient outcomes and company objectives
- Conduct on-site education and consulting
- Support field personnel in delivering customer service and outcomes
- Partner with cross-functional teams to develop and execute enrollment plans
- Participate in conventions, forums and meetings to increase product awareness
- Provide customer case and education support with Therapy Development Management
- Identify and facilitate growth opportunities with the Clinical Support Team
- Serve as a technical resource for medical products and solutions
- Assist with Intrepid TMVR/TTVR device preparation and clinical procedure case support
- Troubleshoot devices and systems and support device suitability and patient selection
- Support imaging modalities including echocardiography, angiography and CT
- Provide clinical-site feedback for engineering designs and product enhancements
- Develop and maintain customer relationships and enrollment support with assigned sites
- Establish relationships with principal investigators, research coordinators, OR/Cath Lab staff, nursing units and decision makers
- Coordinate patient screening and enrollment communications and required materials
- Coordinate product shipping and returns according to Medtronic policy
- Develop and deliver physician training materials, simulations, presentations and case studies
- Train physicians, hospital personnel and staff on Medtronic products
- Provide resources for procedure certification and activation
- Educate, mentor and train internal Medtronic employees
Requirements
What you’ll need- High school diploma/degree and minimum 8 years of clinical support, or associate degree and minimum 6 years of clinical support, or bachelor’s degree and minimum 4 years of clinical support, or advanced degree and minimum 2 years of clinical support
- Ability to travel approximately 75%, including international travel
- 3+ years Structural Heart industry field experience preferred
- Experience with echocardiographic imaging of the mitral and/or tricuspid valve preferred
- Experience using CT segmentation and analysis software preferred
- Experience with trans-septal procedures including TMVR or LAAC preferred
- Clinical research experience, including coordinating multi-center trials, preferred
- Experience presenting, writing and teaching clinical and medical information preferred
- Experience with group presentations and interventional/surgical cardiac procedures preferred
- Experience with Good Clinical Practice and/or regulatory compliance guidelines preferred
- Proficiency in MS Office applications, MS Project or similar scheduling software, and project management tools
- Ability to work in Cath Labs or Operating Rooms with radiation exposure
- Ability to work outside typical Monday–Friday, 8:00 a.m.–5:00 p.m. schedule
- Ability to lift 20 pounds
- Ability to use computers and CT reconstruction programming
- Ability to travel extensively by car and plane, with overnight stays up to 75% of the time
- Ability to sit and stand for 8 hours per day
- Ability to wear a lead apron for 2–3 hours on average
- Ability to wear required personal protective equipment
- Valid driver’s license and active vehicle insurance policy
- Ability to operate a moving vehicle
- For foreign baccalaureate degrees, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- U.S. work authorization requirements apply; Principal-level sponsorship may be available
Benefits
Comp & perks- Health, dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for eligible employees