Senior Business Relationship Manager, Neuroscience – Service & Repair

Medtronic

. Serve as a senior strategic partner between EMEA Business Leadership and the Service & Repair organization .

Posted 11/6/2026full-timeRemote • Netherlands, Germany, Italy, SpainSenior💰 €79,200 - €162,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in stakeholder management and communication within complex, matrixed environments, while effectively translating business strategies into actionable service and repair priorities. Proven ability to advise senior leadership using data-driven insights and manage performance across service and customer KPIs.

Highest-signal resume keywords

Stakeholder ManagementPerformance ManagementData-Driven InsightsService & Repair StrategyCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Communication SkillsConstructive ChallengeStorytelling

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree

Industry Keywords

HealthcareMedical DevicesService DeliveryVoice of CustomerKPI Management

About the role

Key responsibilities & impact

Serve as a senior strategic partner between EMEA Business Leadership and the Service & Repair organization
Advise senior leaders using data, insight, and constructive challenge
Translate business and market strategies into multi-year Service & Repair priorities and roadmaps
Mobilize cross-functional and cross-regional teams without direct authority
Own senior-level governance and performance management across service and customer KPIs
Identify gaps between Voice of Customer, business ambition, and service delivery
Balance investment, capacity, and cost-to-serve trade-offs
Represent Service & Repair in executive business forums and Business priorities within S&R leadership
Communicate Service & Repair value and impact through storytelling and fact-based reporting
Serve as a senior escalation point for business-critical topics

Requirements

What you’ll need

Bachelor’s or Master’s degree required
5+ years of relevant experience in healthcare, medical devices, or a related industry
Strong stakeholder management and communication skills
Ability to work effectively in a complex, matrixed, international environment
Europe based position
Limited travel required

Benefits

Comp & perks

Competitive Salary and flexible Benefits Package
Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
Eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)
Flexible Work Arrangement