Senior Business Relationship Manager – Neuroscience, Service & Repair

Medtronic

. Serve as a senior strategic partner between EMEA Business Leadership and the Service & Repair organization .

Posted 11/6/2026full-timeRemote • Netherlands, Germany, Italy, SpainSenior💰 €108,000 - €162,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic partnership and stakeholder management within the healthcare and medical devices sectors, leveraging data-driven insights to influence decision-making and drive service delivery improvements.

Highest-signal resume keywords

Stakeholder ManagementPerformance ManagementService Delivery ImprovementCross-Functional CollaborationData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Communication SkillsInfluencing Skills

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree

Industry Keywords

HealthcareMedical DevicesService & RepairVoice of CustomerKPI Management

About the role

Key responsibilities & impact

Serve as a senior strategic partner between EMEA Business Leadership and the Service & Repair organization
Advise senior leaders using data, insight, and constructive challenge
Translate business and market strategies into multi-year Service & Repair priorities and roadmaps
Mobilize cross-functional and cross-regional teams through influence without direct authority
Own senior-level governance and performance management across service and customer KPIs
Identify gaps between Voice of Customer, business ambition, and service delivery
Partner with Business and Service & Repair leaders on investment, capacity, and cost-to-serve trade-offs
Represent Service & Repair in executive business forums and Business priorities within Service & Repair leadership
Communicate Service & Repair value and impact through storytelling and fact-based reporting
Serve as a senior escalation point for business-critical topics

Requirements

What you’ll need

Bachelor’s or Master’s degree required
5+ years of relevant experience in healthcare, medical devices, or a related industry
Strong stakeholder management and communication skills
Ability to work effectively in a complex, matrixed, international environment
Europe based position
Limited travel required

Benefits

Comp & perks

Competitive Salary and flexible Benefits Package
Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
Short-term incentive called the Medtronic Incentive Plan (MIP)