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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Coronary products and medical device industry, providing technical support and education to healthcare professionals. Strong project management and customer service skills are essential for building relationships and executing sales strategies effectively.
Highest-signal resume keywords
Coronary Product KnowledgeProject Management SkillsCustomer Service SkillsTechnical Support ExpertiseMedical Terminology Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Complex MathematicsMechanical ConceptsMicrosoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft PowerPointSystem TrackingMedical Project ManagementTroubleshootingTechnical Assistance
Soft Skills
Interpersonal CommunicationWritten CommunicationVerbal CommunicationProblem ResolutionRelationship Building
Certifications & Qualifications
Valid Driver's LicenseActive Vehicle Insurance Policy
Industry Keywords
HealthcareMedical Device IndustrySales SupportCustomer Service ObjectivesTraining and EducationField SalesMedical ProceduresCoronary Business UnitsIn-Service ProgramsSeminars
About the role
Key responsibilities & impact- Provide technical, educational, and sales support for Coronary business units, with emphasis on CathWorks FFRangio
- Assist the district in meeting assigned Coronary sales and customer service objectives
- Support regional Coronary sales strategy and collaborate with sales representatives and managers
- Assume primary sales responsibility when no other sales representative is assigned
- Represent Medtronic during procedures and implants to provide troubleshooting and technical assistance
- Receive technical inquiries and research solutions to product selection and technical questions
- Educate and train physicians, hospital personnel, and office staff through one-on-one sessions, in-service programs, seminars, and symposiums
- Assist in training new Clinical Specialists and sales representatives
- Provide train-the-trainer resources for hospital staff
- Complete documentation and customer-service phone calls during/following cases
- Update sales representatives on cases and promptly notify them of issues requiring follow-up
- Serve as Medtronic representative to physicians and support staff regarding products, service, and support
- Maintain current knowledge of Coronary products, programs, services, and competitive products
- Maintain effective communication with district personnel, customers, and Medtronic employees
- Travel throughout the New York City region and multiple assigned accounts
Requirements
What you’ll need- High School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR- Associate degree and a minimum 6 years of work experience - OR- Bachelor’s Degree plus 4 years of experience
- Relevant industry, healthcare, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking
- Strong project management skills and experience coordinating and executing marketing programs
- Excellent interpersonal, written, and verbal communication skills
- Thorough working knowledge of medical terminology, medical procedures, and the medical device industry
- Excellent customer service skills and problem resolution skills
- Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels
- Valid driver's license and active vehicle insurance policy
- Ability to travel extensively, up to 70% within regions, and drive approximately 80% of the time within assigned territory
- Ability to lift up to 40 lbs.
- Ability to sit, stand and/or walk for eight-plus hours per day
- Ability to wear 7–9 lbs. of lead for extended periods while in the O.R.
- Ability to use a mobile phone, PC, keyboard and mouse
- Ability to meet vision, mobility, bending, stooping, squatting, balance, and other physical requirements
- For Baccalaureate degrees earned outside of the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment
Benefits
Comp & perks- Competitive Salary and flexible Benefits Package
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Paid sick time, as required under applicable state law, for temporary employees
- Training, mentorship, and guidance
- Reasonable accommodations for qualified individuals with disabilities