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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical support, device programming, and technical training for healthcare professionals. Proven ability to manage patient interactions and inventory while adhering to compliance and safety standards.
Highest-signal resume keywords
Clinical SupportDevice ProgrammingTechnical TrainingMedical Sales ExperienceInventory Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Device ProgrammingClinical SupportTroubleshootingInventory ManagementEvent ReportingPatient EducationSales TrainingHealthcare Universal PrecautionsCompliance TrainingBudget Management
Soft Skills
CommunicationRelationship ManagementAutonomyMentoringTeam Collaboration
Tools & Technologies
ExcelMobile PhoneIPadLaptopSamsung Tablet
Certifications & Qualifications
High School Diploma or GEDAssociate DegreeBachelor’s DegreeValid Driver's LicenseActive Vehicle Insurance
Industry Keywords
Medical SalesClinical ProceduresDevice SpecialistSurgical SupportHealthcare ProvidersPatient ManagementCompliance StandardsClinical EventsOperating Room SafetyInfection Control
About the role
Key responsibilities & impact- Represent Medtronic as a device specialist during surgical procedures
- Ensure required equipment and products are available
- Provide technical support and device selection
- Perform programming and testing of device systems
- Manage patients through all phases of the clinical process and educate them on Medtronic products
- Provide clinical support in surgeries, re-programmings, troubleshooting, and follow-ups in hospitals and clinics
- Educate and train physicians, hospital personnel, and office staff on products and therapies
- Coordinate teaching sessions, in-services, education programs, seminars, and symposia
- Respond to device-related inquiries from customers and patients
- Adhere to company policies and complete event reporting and documentation
- Manage inventory for case coverage, including transactions, cycle counts, product retrievals, and expiration/hold controls
- Contribute to quarterly district, regional, and national goals
- Maintain knowledge of competitive products
- Visit accounts and maintain relationships with office staff and healthcare providers
- Place orders for pending purchase orders and product replacement
- Collect purchase orders for covered cases
- Assist management and Sales Training with new employee education
- Use Excel, mobile phone, iPad, laptop, and/or Samsung tablet
- Manage business expenses and budgets
- Function as a clinical leader and key contact for complex case coverage and troubleshooting
- Participate in territory business planning aligned with sales objectives
- Act as a field trainer and mentor Associate Clinical Specialists and Clinical Specialists
- Complete therapy and corporate compliance training
- Travel to cover district cases as needed
Requirements
What you’ll need- High School Diploma or GED with a minimum of 8 years of clinical or medical sales experience; or Associate Degree with a minimum of 6 years of clinical or medical sales experience; or Bachelor’s degree with a minimum of 4 years of clinical or medical sales experience
- Must reside within the assigned territory and drive to multiple accounts throughout the region
- Valid driver's license and active vehicle insurance policy
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment
- Ability to function using healthcare universal precautions to minimize exposure to infectious disease and radiation
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, including weekends, evenings, nights and overnight travel
- Ability to work efficiently and autonomously with little direction outside of clinical events
- Ability to attend national meetings, district meetings and other training as requested
- Ability to wear a 7-9 lbs protective lead apron for extended periods in the operating room
- Ability to lift up to 40 lbs
- Ability to sit, stand, and/or walk for 8+ hours per day
- Ability to bend/stoop, squat, and balance frequently
- Close vision, distance vision, depth perception, and ability to adjust focus
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Benefits
Comp & perks- Competitive salary and flexible Benefits Package
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums
- Sales Incentive Plan (SIP) opportunity for significant incentive compensation
- Paid sick time for temporary employees as required under applicable state law
