Senior Utilization Manager

Medtronic

. Lead the successful adoption, growth, and optimization of Hugo™ RAS programs across assigned customer accounts .

Posted 9/22/2026full-timeRemote • Belgium, Netherlands, Luxembourg, Israel, GreeceSenior💰 €70,000 - €165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading the adoption and optimization of Robotic-Assisted Surgery programs, with a strong focus on training, stakeholder engagement, and operational excellence in healthcare settings.

Highest-signal resume keywords

Robotic-Assisted SurgeryHealthcare ConsultingChange ManagementClinical Education ProgramsCustomer-Facing Implementation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Surgical ProceduresHealthcare OperationsProgram DevelopmentUtilization MetricsTraining Plan Development

Soft Skills

CoachingStakeholder EngagementKnowledge TransferCollaborationCommunication

Tools & Technologies

Hugo™ RAS ProgramsMedtronic Training Programs

Industry Keywords

Clinical ConsultingHealthcare TransformationOperational ImprovementHospital WorkflowsOperating Room Environments

About the role

Key responsibilities & impact

Lead the successful adoption, growth, and optimization of Hugo™ RAS programs across assigned customer accounts
Meet with robotic surgery program stakeholders to establish program goals, utilization metrics, and account development plans, conducting regular business reviews to monitor progress
Develop surgeon training plans, coordinate participation in Medtronic training programs, and support the transition from training to independent clinical practice
Develop and implement training plans for operating room staff and support teams to accelerate competency development and adoption of robotic-assisted surgery workflows
Support technology adoption by providing on-site clinical and operational guidance during the early phases of program implementation and growth
Utilize change management techniques to engage hospital stakeholders, facilitate organizational readiness, and drive sustainable program success
Coach hospital teams to promote knowledge transfer, operational excellence, and long-term self-sufficiency in robotic surgery program management
Collaborate with Medtronic commercial, clinical, technical, and service teams to ensure successful system integration and achievement of customer objectives

Requirements

What you’ll need

Bachelor's degree and 5+ years of relevant experience in healthcare, medical technology, clinical consulting, healthcare operations, surgical services, or a related field; or Advanced Degree with 3+ years of relevant experience
Fluent in English
Must be legally authorized to work and currently reside in Belgium, the Netherlands, Luxembourg, Israel, or Greece
Demonstrated experience working within operating room environments and familiarity with surgical procedures, hospital workflows, and clinical stakeholder engagement
Experience leading customer-facing implementation, healthcare transformation, training, or utilization programs
Willingness and ability to travel extensively throughout the assigned territory, up to 75% of the time
Preferred experience includes robotic-assisted surgery, advanced surgical technologies, healthcare consulting, change management initiatives, clinical education programs, or healthcare operational improvement project

Benefits

Comp & perks

Competitive Salary and flexible Benefits Package
Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
Short-term incentive called the Medtronic Incentive Plan (MIP)