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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing service strategies within the healthcare sector, focusing on personnel management, clinical support, and achieving business objectives. Proficient in leveraging analytics and coaching to optimize performance and enhance patient care.
Highest-signal resume keywords
Healthcare ManagementClinical Support LeadershipBusiness AcumenEmployee DevelopmentService Strategy Execution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare Field SupportClinical Service AssessmentData AnalysisSalesforce.com DocumentationVascular Service KnowledgePerformance ManagementStrategic ThinkingCustomer Focused Quality ConceptsInventory ManagementCredentialing
Soft Skills
CoachingCommunicationTeam LeadershipMotivationCollaboration
Industry Keywords
Vascular ServicesHealthcare DisciplinePatient CareClinical ExpertiseBusiness ObjectivesTalent ManagementService OpportunitiesField Clinical SupportCardiac Customer BaseHealthcare Organization
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Develop, coordinate and execute service strategies to achieve short- and long-term business objectives within the assigned area
- Drive execution of initiatives to achieve Vascular Area-level goals
- Provide direction and leadership to clinical employees, including hiring, development and retention
- Optimize personnel performance and deliver patient care, physician/AHP service and technical expertise in hospitals, clinics and other care settings
- Lead area and district clinical support activities and programs
- Identify service opportunities using analytics and clinical specialist field visits
- Address service opportunities through coaching and measurable projects
- Coordinate scheduling of vascular procedures and clinical support with district, territory and Area Sales Directors
- Collaborate with sales teams and stakeholders on service-related business objectives
- Recruit and hire Vascular Clinical Specialists and maintain a strong, diverse talent bench
- Conduct service assessments through periodic business reviews and QSRs
- Align service resources with business priorities and customer demands
- Partner with leadership to achieve PVH Vascular business, implant, revenue and expense goals
- Drive cross-Vascular support for key PVH programs and needs
- Ensure timely documentation of clinical service activities, including daily Salesforce.com entries
- Provide feedback, coaching, performance reviews, goal setting and development discussions to direct reports
- Coach and motivate employees to achieve service, implant and revenue goals
- Manage the service team and support clinical and professional development
- Communicate PVH Vascular, area and district vision, goals and activities
- Oversee sales support, inventory/OPC, credentialing, expense management, data privacy, PO pendings, warranty credits and required training
- Ensure effective use of inventory, expenses and assets
- Apply Customer Focused Quality Concepts
Requirements
What you’ll need- BA/BS in engineering, life sciences, healthcare, nursing, exercise physiology or business with 5 years of successful healthcare, field clinical/sales support professional experience, or an advanced degree with a minimum of 3 years of prior relevant experience
- 2 years of experience directly managing employees in a healthcare organization
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment
- Demonstrated business acumen
- Experience in a healthcare-related discipline
- Ability to learn and understand technical aspects of the business
- Ability to manage, coach and develop managers and employees
- Critical/strategic thinking and ability to execute strategy
- Knowledge of local cardiac customer base
- Knowledge of PVH vascular service coverage requirements for implants and follow-ups
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Benefits
Comp & perks- Flexible benefits package
- Sales Incentive Plan (SIP)
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for eligible employees
- Paid sick time for temporary employees as required by state law
