Patient Care Specialist

MedVanta

. Contribute to excellence in health care and fulfill the mission of the unit .

Posted 9/29/2026full-timeRemote • Maryland • United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in medical office operations, including scheduling, patient communication, and data management, while adhering to HIPAA and OSHA regulations. Exhibits strong organizational and communication skills to effectively support patient care and coordinate with healthcare professionals.

Highest-signal resume keywords

Medical Office ExperienceMedical Terminology ProficiencyEMR Data EntryStrong Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntrySchedulingMedical Insurance FormsAppointment CoordinationPatient Care PlanningDatabase ManagementMicrosoft ExcelMicrosoft WordTyping SkillsConfidential Information Handling

Soft Skills

Professional CommunicationOrganizational SkillsMulti-taskingFlexibilityTeam Collaboration

Tools & Technologies

EMR SoftwareComputer DatabasesScheduling Software

Industry Keywords

HIPAA ComplianceOSHA GuidelinesPatient PrivacyFMLA FormsWorker’s Compensation

Tech Stack

Tools & technologies

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About the role

Key responsibilities & impact

Contribute to excellence in health care and fulfill the mission of the unit
Provide customer service to the public, patients, staff, and physicians
Coordinate physician schedules, calendars, mail, appointments, meetings, and on-call/hospital consults
Complete disability, FMLA, and medical insurance forms within required timeframes
Communicate with patients, physicians, hospitals, radiology facilities, laboratories, insurance companies, and professional associations
Answer and respond to incoming calls professionally
Schedule appointments and obtain authorizations for Worker’s Compensation, MVA cases, MRI, bone scans, and CT scans
Schedule and facilitate peer-to-peer requests
Maintain computer databases and use scheduling, EMR, and other software
Collect payments for forms and x-ray requests
Compose and type correspondence for physicians and patients
Coordinate communication regarding patient care questions and post-surgery needs
Participate in patient-care planning, evaluation, documentation, performance improvement, staff development, education, orientation, data collection, committees, and staff meetings
Keep patients informed about scheduled tests and procedures
Provide cross-coverage for secretaries, schedulers, and operators
Report required information and unusual occurrences according to policies and procedures
Follow Federal and State patient privacy and workplace guidelines, including HIPAA and OSHA
Perform other duties as assigned

Requirements

What you’ll need

Minimum High School Diploma or GED required
Ability to read, write, speak, understand and communicate in English sufficiently to perform the duties of the position
One (1) to three (3) years of medical office experience
Proficient knowledge of Medical Terminology
Strong written and verbal communications skills
Accurate and efficient data entry skills
Proficient computer software skills, including Microsoft Excel, Word, EMR data entry, and database skills
Strong attention to detail
Ability to multi-task in a fast paced environment
Successful handling of confidential information
Professional communication with patients, peers, and physicians
Must understand and adhere to OrthoMaryland’s policies and procedures
Works cooperatively within own unit/department and with other units and departments
Above average spelling and typing skills
Ability to work independently, with excellent communication and organizational skills and flexibility
Position entails prolonged sitting and typing with extensive computer and telephone use; lifting is limited