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Megaport

Senior Operations Analyst

Megaport

. Lead the execution and coordination of operational tasks involving servers, storage, networking equipment, and platform software .

Posted 10/26/2026full-timeSofia • BulgariaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in server hardware management, Linux and Windows system administration, and operational task coordination within data center environments. Proven ability to mentor team members and enhance operational workflows while maintaining high service quality.

Highest-signal resume keywords
Linux System AdministrationWindows Server EnvironmentsServer Hardware ManagementData Center StandardsAutomation and Scripting Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Linux System AdministrationWindows Server AdministrationServer Hardware DiagnosticsRAID TechnologiesPerformance TuningCommand Line OperationsScriptingTroubleshooting Storage SystemsIncident Handling WorkflowsRoot Cause Analysis
Soft Skills
Advanced English CommunicationMentoringCollaboration
Tools & Technologies
Monitoring PlatformsTicketing SystemsIPMI/BMC ManagementAutomation ToolsDCIM Platforms
Certifications & Qualifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Information Systems
Industry Keywords
Data Center OperationsInfrastructure SupportCloud InfrastructureISP EnvironmentsPower Distribution (PDU)

Tech Stack

Tools & technologies
AnsibleCloudLinuxPython

About the role

Key responsibilities & impact
  • Lead the execution and coordination of operational tasks involving servers, storage, networking equipment, and platform software
  • Perform and oversee rack and stack activities, hardware installation, and in-cabinet maintenance
  • Manage relationships and workflows with remote data center technicians
  • Install, configure, and troubleshoot Linux and Windows operating systems
  • Conduct root cause analysis and handle complex hardware, RAID, storage allocation, and disk lifecycle issues
  • Configure, maintain, and troubleshoot IPMI/BMC out-of-band management platforms
  • Support and improve operational documentation, workflows, and escalation procedures
  • Mentor junior team members and contribute to continuous improvement initiatives
  • Maintain high availability, rapid response times, and exceptional service quality across global infrastructure

Requirements

What you’ll need
  • Advanced English communication skills (B2 or higher)
  • Proven experience with server hardware, including diagnostics, replacements, and upgrades
  • Strong understanding of data center standards, rack layouts, cabling, power distribution (PDU), and remote hands coordination
  • Proficiency with monitoring platforms, ticketing systems, and incident handling workflows
  • Solid knowledge of Linux system administration (CentOS, Ubuntu, or similar), including command line operations, scripting, and performance tuning
  • Working knowledge of Windows Server environments
  • Familiarity with RAID technologies, disk provisioning, and troubleshooting storage systems
  • Bachelor's degree in Computer Science, Information Systems, or similar working experience
  • Prior experience in a senior role within a data center operations or infrastructure support team is a strong plus
  • Experience with automation and scripting tools (Python, Bash, Ansible) applied to infrastructure operations is nice to have
  • Familiarity with DCIM or asset management platforms is nice to have
  • Experience coordinating with multiple data centers or PoPs simultaneously is nice to have
  • Background in ISP or cloud infrastructure environments is nice to have

Benefits

Comp & perks
  • Flexible work (remote-friendly & balanced schedules)
  • Birthday leave
  • Generous parental leave program
  • Health & wellness program
  • Recognition programs
  • Access to an innovative and collaborative culture where your impact is visible
  • Global team of experts