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Megaport

UI/UX Lead – GTM Tools, Systems

Megaport

. Develop and maintain understanding of the needs of Sales, Channel Teams, SDRs, Sales Management, Customer Success, Alliances, and supporting commercial functions .

Posted 10/26/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in UX/UI design and enterprise application development, with a strong focus on Salesforce Lightning and integrated sales technology environments. Capable of improving complex workflows, establishing design documentation, and ensuring alignment with accessibility standards and governance practices.

Highest-signal resume keywords
UX/UI DesignSalesforce LightningInformation ArchitectureWorkflow DesignAgile Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Enterprise Application ExperienceProduct DesignPrototypingUsability TestingDesign-System DevelopmentCRM IntegrationsCPQ WorkflowsBehavioral AnalyticsAI-Assisted DesignWorkflow Optimization
Soft Skills
CoachingConsultationFacilitation
Tools & Technologies
SalesforceGongZoomInfoQuoting ToolsCustomer PortalsPartner PlatformsDesign Collaboration Tools
Industry Keywords
Commercial Systems DesignSales JourneyUser ResearchAccessibility Standards (WCAG)Design DocumentationGovernance Standards

About the role

Key responsibilities & impact
  • Develop and maintain understanding of the needs of Sales, Channel Teams, SDRs, Sales Management, Customer Success, Alliances, and supporting commercial functions
  • Map critical workflows, identify friction and failure points, validate improvements through user research, and establish a prioritized experience roadmap
  • Lead experience design of GTM tools and systems, including Salesforce Lightning pages, record layouts, navigation, dashboards, guided workflows, integrations, and documentation
  • Organize information about user roles, commercial motions, and decision requirements to improve efficiency across the Sales Journey
  • Reduce unnecessary navigation, duplicate entry, ambiguity, and user error while aligning with business processes and system architecture
  • Design cohesive experiences across Salesforce, Gong, ZoomInfo, quoting tools, customer portals, partner platforms, and related applications
  • Define cross-system navigation, information discovery, and end-to-end workflows
  • Establish and maintain a documented commercial design system with reusable components, interaction patterns, page templates, dashboard conventions, accessibility standards, and design specifications
  • Partner with RevTech developers and architects to validate feasibility, prioritize improvements, and integrate design reviews into delivery practices
  • Activate guided sales motions, simplified workflows, and automation-first experiences
  • Serve as experience-design authority across RevOps, RevTech, commercial leadership, Engineering, Marketing, and Enablement
  • Facilitate requirements discovery, resolve conflicting user needs, document design decisions, and ensure alignment with process, data governance, security, accessibility, and platform standards
  • Maintain user guidance, workflow documentation, release explanations, and role-based instructions
  • Provide coaching and consultation to support adoption of changes
  • Define and monitor experience measures such as task completion time, task success, navigation efficiency, user error rates, adoption, and user feedback
  • Establish baselines, validate post-release improvements, and prioritize the design backlog using evidence

Requirements

What you’ll need
  • 4+ years professional experience in UX/UI design, enterprise application experience, product design, or commercial systems design
  • Demonstrated experience improving complex enterprise workflows in Salesforce Lightning and integrated sales technology environments
  • Strong understanding of information architecture, workflow design, prototyping, usability testing, accessibility standards (WCAG), and design-system development
  • Ability to balance global standardization with regional, functional, product, and role-specific requirements across brands and expansion sales motions
  • Experience establishing design documentation, governance standards, user guidance, and repeatable delivery practices
  • Salesforce Lightning Design System experience and familiarity with Salesforce configuration and component-based development
  • Experience with CRM integrations, CPQ or quoting workflows, sales engagement tools, and multi-application commercial environments
  • Experience working within Agile delivery, CI/CD, product management, or enterprise change-management environments
  • Familiarity with design collaboration and prototyping tools, behavioral analytics, and AI-assisted design or workflow optimization

Benefits

Comp & perks
  • Flexible working environments
  • Birthday Leave
  • Generous study and training allowance + 5 days paid study leave
  • Creative, fun, and contemporary workspaces
  • A motivated team of industry experts and new talent
  • ‘Legend’ and ‘Kudos’ Awards
  • Health and wellness program
  • Opportunities for career growth
  • Potential for global intra-company transfers for interested candidates