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Implementation Specialist
Melita Group. Support and help execute new client onboardings across HR administration, payroll, benefits, and leave of absence services, from kickoff to handoff to ongoing service teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong hands-on experience in HRIS implementation, payroll processing, and benefits administration, with a focus on client onboarding and project management. Proven ability to manage complex workflows, drive clarity, and enhance client satisfaction through effective communication and collaboration.
Highest-signal resume keywords
HRIS Implementation ExperiencePayroll Processing ExperienceProject Management SkillsData Migration ExpertiseClient Onboarding Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ADP Workforce NowPaylocityRipplingData MigrationPayroll ProcessingBenefits AdministrationEDI FeedsGL File FeedsAI ImplementationAutomation Workflows
Soft Skills
Excellent Communication SkillsProblem-SolvingClient-First ApproachSystems Thinking
Tools & Technologies
Salesforce
Certifications & Qualifications
PMPCAPMFPCCPP
Industry Keywords
HR AdministrationPayroll ServicesBenefits ServicesLeave of Absence ServicesPEOHROHRIS Technology
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Support and help execute new client onboardings across HR administration, payroll, benefits, and leave of absence services, from kickoff to handoff to ongoing service teams
- Contribute to time to live, client satisfaction at go-live, and smooth transition to Service Delivery
- Help build and maintain implementation project plans, track milestones, and keep workstreams on schedule
- Configure clients' HRIS and complete builds on ADP Workforce Now, Paylocity, Rippling, and Salesforce
- Run data migrations and validate employee data, payroll history, benefit plans and deductions, and PTO balances
- Establish benefits carrier EDI feeds and GL file feeds, partnering with Technology for deeper builds
- Partner with Sales, Client Success, Service Delivery, Product, Finance, HRIS partners, and benefits carrier partners
- Align client expectations, scope, pricing assumptions, and post-implementation transitions
- Identify and champion AI, automation, and modern tooling opportunities in implementation workflows
- Document and improve implementation workflows for faster, cleaner onboardings
Requirements
What you’ll need- Very strong, hands-on experience supporting and implementing outsourced Payroll and HR services, ideally gained at a PEO, an HRO, or an HRIS technology vendor that installs a full HRIS together with outsourced services
- Hands-on HRIS implementation experience on one or more major platforms, including configuration and data migration: ADP Workforce Now, Paylocity, or Rippling
- Hands-on payroll processing experience, multi-state processing, tax setup, and mid-year conversions with YTD balancing
- Proven track record running end-to-end implementations and managing a project plan across multiple workstreams and deadlines
- Natural problem-solver who thrives on complexity and drives clarity
- Systems thinker who bridges workflows across teams
- Excellent communication skills and a high-integrity, client-first approach
- Experience implementing benefits administration and leave of absence services
- Familiarity with benefits carrier EDI feeds, GL file feeds, and integrations across HRIS, payroll, and benefits systems
- Experience with Salesforce and with AI-enabled or automation-heavy implementation workflows
- Project management credential such as PMP or CAPM is a plus but not required
- Payroll professional credential such as FPC or CPP is a plus but not required
Benefits
Comp & perks- No specific benefits or compensation extras stated in the posting