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Leave of Absence Specialist
Melita Group. Serve as the primary contact for clients, employees, managers, and benefits vendors regarding leave policies and procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leave administration, including knowledge of federal and state leave laws such as FMLA and ADA, while effectively managing leave processes and maintaining compliance with legal requirements. Strong communication and organizational skills are essential for coordinating with clients, employees, and HR teams.
Highest-signal resume keywords
Leave Administration ExperienceKnowledge Of FMLA And ADAHRIS System ProficiencyAnalytical And Problem-Solving SkillsHR Or Leave Management Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Leave Process ManagementLeave DesignationClaims Issue ResolutionData Tracking And ReportingPolicy Interpretation
Soft Skills
Verbal And Written CommunicationOrganizational SkillsAttention To DetailDiscretion And Confidentiality
Tools & Technologies
Leave Management SoftwareHRIS Systems
Certifications & Qualifications
PHRSHRM-CPCertified Leave Management Specialist
Industry Keywords
Leave PoliciesDisability BenefitsEmployee DeparturesReturn-To-Work CoordinationLegal Compliance
About the role
Key responsibilities & impact- Serve as the primary contact for clients, employees, managers, and benefits vendors regarding leave policies and procedures
- Intake leave requests, make leave designations, and recommend leave to client HR contacts and managers for review and approval
- Oversee the leave process from initial notice through return-to-work status
- Process leave and disability benefit requests; maintain communications, timelines, and paperwork
- Resolve routine claims issues with vendor partner input
- Facilitate employee departures and coordinate timely returns to work
- Relay communications among employees, managers, and client HR contacts during leave
- Address complex leave, disability, FML, and HRIS system issues
- Provide subject matter expertise and education on leave policies and procedures
- Coordinate benefit and pay impacts with Benefits and Payroll teams
- Maintain accurate leave and accommodation records in accordance with legal requirements
- Maintain the leave technology tool, track data, and report LOA metrics and trends
Requirements
What you’ll need- 3 to 5 years of experience in leave administration or a related HR function, preferably in a large organization
- In-depth knowledge of federal and state leave laws, including FMLA, ADA, and other relevant regulations
- Strong analytical and problem-solving skills, with the ability to interpret complex policies and regulations
- Excellent verbal and written communication skills, with the ability to interact effectively with employees at all levels
- High level of discretion and confidentiality when handling sensitive employee information
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines
- Bachelor's degree in Human Resources, Business Administration, or a related field (preferred)
- Proficiency in HRIS systems and leave management software (preferred)
- HR or leave management certification, such as PHR, SHRM-CP, or Certified Leave Management Specialist (preferred)