Sales Analyst

Mellro

. Enter and record data . Develop product conversion strategies and presentations for cold lists . Prepare proposals, spreadsheets, forms, and materials for operational systems and internal or external portals . Serve

Posted 11/3/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in data entry, lead qualification, and customer service techniques, with a strong ability to prepare proposals and manage information effectively. Skilled in utilizing CRM systems and Microsoft Office tools to enhance sales operations and customer interactions.

Highest-signal resume keywords

Lead Qualification FrameworksB2C Sales ExperienceMicrosoft Office ProficiencyCustomer Service TechniquesData Entry and Record Keeping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryLead QualificationSales OperationsProposal PreparationSpreadsheet ManagementCRM UpdatingInformation VerificationProduct Conversion StrategiesCustomer TrainingNegotiation Techniques

Soft Skills

Strong Writing SkillsExcellent Verbal CommunicationEmpathyActive ListeningTime Management

Tools & Technologies

Google WorkspaceSlackMicrosoft OfficeCRM SystemsVideoconferencing Tools

Certifications & Qualifications

Bachelor’s DegreeAssociate DegreePostgraduate Qualification

Industry Keywords

B2C SalesCustomer ProfilesOperational SystemsCold ListsCustomer Inquiries

About the role

Key responsibilities & impact

Enter and record data
Develop product conversion strategies and presentations for cold lists
Prepare proposals, spreadsheets, forms, and materials for operational systems and internal or external portals
Serve and contact customers via email, phone calls, and messaging apps, handling inquiries and managing information through to the completion of the sale
Prepare information for reports, forms, spreadsheets, and other record-keeping documents
Verify information
Conduct structured lead qualification, ensuring alignment with the ideal customer profile (ICP)
Update the CRM, verifying billing and deal-closing information
Participate in meetings via videoconference
Participate in administrative routines related to the department
Receive and develop leads
Work Monday through Friday, from 9:00 a.m. to 6:00 p.m., and Saturdays, from 9:00 a.m. to 1:00 p.m.

Requirements

What you’ll need

Experience and knowledge of negotiation and customer service techniques
Experience or knowledge of lead qualification frameworks
Knowledge of sales operations
Experience with B2C sales
Proficiency in Excel and Microsoft Office
Comfortable using tools such as Google Workspace, Slack, and others
Strong writing skills and excellent verbal communication
Bachelor’s degree, associate degree, or postgraduate qualification
Ability to guide customers and conduct customer training
Technologically proficient
Empathy, active listening, and patience when assisting customers, with the ability to put yourself in the customer’s position
Ability to work with different customer profiles, adapting the approach as needed
Strong time-management, organizational, and self-management skills
Excellent communicator and quick learner
Enjoys challenges
Proactive, autonomous, and committed to achieving results

Benefits

Comp & perks

Home office allowance
Flexible working hours
Meal allowance
Day off
Commission