B2B Onboarding Executive

Memed

. Lead the implementation of outbound partners and the go-live process for major accounts, including hospitals and healthcare networks, with on-site visits when required .

Posted 11/5/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B software implementation, particularly within healthtech and hospital systems, while effectively managing project timelines and partner integrations. Proficient in utilizing CRM systems like Pipedrive to maintain onboarding processes and ensure successful partner transitions.

Highest-signal resume keywords

B2B Software ImplementationImplementation Project ManagementTechnical Understanding of IntegrationsProficiency with CRM SystemsExperience with Healthcare Institutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Implementation Project ManagementTechnical Understanding of IntegrationsAPIsDigital CertificatesSaaSHealthtechHospital SystemsOnboarding ManagementAcceptance TestingProduction Activation

Soft Skills

AssertivenessPersistenceLeadershipCommunicationAutonomy

Tools & Technologies

PipedriveOnboarding Management System

Industry Keywords

Healthcare NetworksHospitalsClinic NetworksB2BIntegration

About the role

Key responsibilities & impact

Lead the implementation of outbound partners and the go-live process for major accounts, including hospitals and healthcare networks, with on-site visits when required
Develop and maintain an implementation plan for each account and unit, including milestones, dates, and owners
Guide partners through technical documentation, acceptance testing, technical checklists, and production activation
Provide reactive support to partners blocked during integration or initial adoption until the handoff milestone
Hand the account over to Customer Success once the partner reaches 10% or more of the declared Physician Potential, including a briefing and handoff meeting
Maintain records in Pipedrive and the onboarding management system, and keep the Onboarding Playbook up to date
Present the status of ongoing onboardings to the Director on a weekly basis

Requirements

What you’ll need

Experience implementing B2B software, preferably SaaS, healthtech, or hospital systems
Implementation project management, including schedules, milestones, risks, and dependencies across teams and companies
Technical understanding of integrations, including APIs, staging and production environments, and digital certificates
Proficiency with CRM systems, particularly Pipedrive or similar platforms
Experience leading executive meetings and training sessions
Availability for travel and on-site meetings
Experience with hospitals, clinic networks, or other healthcare institutions is a plus
Autonomy to manage implementations without operational supervision is a plus
Assertiveness in following up on partner deliverables and persistence in unblocking situations involving a lack of response or delays is a plus

Benefits

Comp & perks

Position also open to people with disabilities
Availability for travel and on-site meetings