Memed

Director

• Lead the Integrations, Infrastructure, Security, and Corporate IT functions, reporting to the CTO.
• Structure the Implementation function by organizing the team, processes, and partners’ technical journey to increase implementation capacity and integration support.
• Define the infrastructure strategy, priorities, investments, and growth, reliability, performance, security, and cost-efficiency metrics.
• Define priorities, capacity, and the operating model for the Implementation and integration technical support teams.
• Structure partners’ technical journey, from feasibility assessment through certification, go-live, and support.
• Assess technical feasibility, align scope and timelines, and anticipate dependencies with the Partnerships team.
• Lead Implementation operations and technical support in collaboration with Partnerships.
• Assess customization or development requests and coordinate dependencies with Engineering.
• Strengthen documentation, standards, support workflows, and escalation mechanisms.
• Track implementation time, predictability, integration quality, and recurring request metrics.
• Lead and develop managers and technical leaders by setting objectives, providing feedback, and monitoring performance.
• Define responsibilities, interfaces, and decision-making mechanisms across teams.
• Plan team capacity, structure, and development together with the CTO.
• Lead the cloud strategy and infrastructure evolution, balancing availability, performance, capacity, security, scalability, and costs.
• Plan and monitor the cloud budget, spending forecasts, cost allocation, and variances.
• Develop unit cost metrics and prioritize optimization opportunities.
• Lead decisions regarding investments, vendors, and capacity.
• Lead reliability, observability, incident management, and service continuity practices.
• Advance the internal developer platform, including CI/CD, environments, provisioning, and test and deployment automation.
• Reduce delivery time and manual work while preserving stability and security.
• Define security priorities and monitor mitigation plans.
• Translate technical security risks into recommendations for executive leadership.
• Manage Corporate IT, including equipment, software licenses, and vendors.
• Plan the costs, capacity, and evolution of Corporate IT services.

Director of Integrations and Infrastructure

People Operations

• Lead and oversee the end-to-end payroll process, ensuring calculation accuracy, reviews, closing, and compliance with deadlines
• Calculate and oversee the payment of employment-related taxes and social security contributions
• Manage hiring, employee changes, vacation, leave of absence, and termination processes
• Ensure the accurate submission and tracking of information in eSocial and other statutory filings
• Administer and oversee benefits-related processes
• Perform reviews and reconciliations related to payroll, vacation and 13th-month salary provisions, and integrations with Accounting and Finance
• Provide employee support and respond to questions related to payroll, vacation, benefits, terminations, and other People Administration topics
• Support audits, inspections, and labor-related matters
• Monitor changes in labor and social security legislation and assess their impact on internal processes
• Work with payroll, benefits, and other People Administration vendors and partners
• Prepare reports and analyses related to the department’s processes
• Identify opportunities to improve, standardize, and automate processes
• Support the implementation, configuration, or enhancement of payroll and people management systems
• Serve as a technical subject-matter expert for People Administration processes

Director of Integrations and Infrastructure

Senior People Operations Analyst