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Application Analyst
Memorial Hermann Health System. Advance the functionality and operational efficiency of assigned information systems and solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Healthcare Management Information Systems, focusing on system analysis, design, and implementation. Proficient in developing software solutions and providing customer training and support while ensuring adherence to organizational standards.
Highest-signal resume keywords
Healthcare Management Information SystemsSoftware DevelopmentApplication SupportProject ManagementCustomer Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System AnalysisSoftware DesignSoftware DevelopmentQuery DevelopmentReport GenerationApplication ImplementationTechnical Problem ResolutionBusiness Solution DevelopmentPC System Development ToolsMethodologies
Soft Skills
Strong Communication SkillsInterpersonal Relationship SkillsMentoring
Industry Keywords
Information SystemsHealthcareOperational EfficiencyCustomer SupportProject SchedulesClinical ApplicationsTechnical QuestionsAfter-Hours SupportPolicies and ProceduresContinuing Education
About the role
Key responsibilities & impact- Advance the functionality and operational efficiency of assigned information systems and solutions
- Analyze, design and develop new software modules
- Advise, assist and train customers in system operation and administration
- Collaborate with customers to enhance work methodologies and tools
- Support project management activities and assist with project schedules, plans and timelines
- Set priorities, understand business and clinical applications, answer technical questions and perform assigned tasks
- Develop and deploy queries, simple applications, moderately complex reports and other business solutions using PC system development tools
- Translate customer requests into software application solution specifications
- Maintain detailed technical knowledge of assigned applications
- Identify issues, develop options and recommendations, and communicate concerns to the Team Lead or Manager
- Support customers in optimizing assigned applications and completing project-driven tasks
- Participate in rotating after-hours application support
- Provide customer training, support and problem resolution
- Perform other duties and special projects as assigned
- Ensure adherence to Memorial Hermann policies, procedures, standards, safety requirements, budget, productivity and quality expectations
- Serve as a preceptor, mentor and resource to less experienced staff
Requirements
What you’ll need- Associate degree or two years of experience
- Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System
- Basic working knowledge of application support, development tools and methodologies
- Three years of increasingly responsible experience in corporate systems development and implementation activities preferred
- Healthcare Management Information Systems (MIS) experience in system analysis, design, building, testing and implementation preferred
- Strong communication and interpersonal relationship skills
- Ability to participate in a rotating after-hours application support call schedule
- Ability to meet mandatory/continuing education and skills competency requirements
Benefits
Comp & perks- Employee-focused culture emphasizing being cared for, heard and valued
- Mandatory/continuing education and skills competency support
- Professional growth and development opportunities
- Mentorship and preceptor opportunities
- Participation in Partners In Caring, Customer Service and Continuous Quality Improvement programs